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State management is responsible for designing, implementing and maintaining internal controls to ensure the financial statements are fairly presented, and to provide reasonable assurance regarding the reliability of financial reporting and to prevent and detect fraud. We identified deficiencies in internal controls at the Employment Security Department (ESD) that adversely affected the State’s ability to prevent and detect fraud.

The novel coronavirus quickly became a global pandemic in 2020. In March 2020, Congress passed the CARES Act to help provide support for those affected by the pandemic. Washington’s Employment Security Department administers the state’s unemployment compensation program. From early in the pandemic, news organizations reported on customer service delays and fraud in Washington’s Unemployment Insurance program. Th is audit examines the scope of and reasons behind substantial fraud and customer service delays in the state’s unemployment benefits program during the COVID-19 pandemic.

Based on our risk assessment for the years ended June 30, 2020, 2019 and 2018, the areas examined were those representing the highest risk of fraud, loss, abuse, or noncompliance. We examined the following areas during this audit period. Accounts payable – general disbursements and electronic funds transfers, Payroll – gross wages and overtime, Paid family and medical leave – billing and compliance with eligibility, Procurement – information technology contracts and change orders.

This report describes the overall results and conclusions for the areas we examined related to the Unemployment Tax and Benefits (UTAB) system’s application and general information technology (IT) controls. In most of the areas we examined, controls were not adequately designed and implemented to provide reasonable assurance of complete, accurate, secure and available data.

This report summarizes identity theft trends in New York during the coronavirus pandemic.

LAS VEGAS, Nev. – A Las Vegas man pleaded guilty today to filing two dozen fraudulent unemployment insurance claims, which were approved for more than $250,000 in unemployment benefits from the Nevada Department of Employment, Training, and Rehabilitation (DETR) and California Employment Development Department (EDD).

Three Inland Empire women have pleaded guilty to federal criminal charges accusing them of using information belonging to other people – including California state prison inmates – to file for pandemic-related unemployment benefits, with each defendant causing at least $350,000 in losses.

BOSTON – A Texas woman was indicted by a federal grand jury yesterday in connection with her alleged involvement in a scheme to fraudulently claim COVID-19-related unemployment assistance.

Two United States Postal Service (USPS) employees pleaded guilty today to federal criminal charges accusing them of unlawfully buying and cashing tens of thousands of dollars’ worth of Postal money orders with unemployment benefits fraudulently obtained with false claims of COVID-related job losses.

BOSTON – A Malden man pleaded guilty today to identity fraud charges in connection with submitting fraudulent applications for Pandemic Unemployment Assistance (PUA). The federal PUA program provides unemployment-related benefits to individuals who have been impacted by COVID-19.

TULSA, Okla. – A former Tulsa resident who fraudulently applied for a Paycheck Protection Program forgivable loan guaranteed by the Small Business Administration under the Coronavirus Aid, Relief, and Economic Security (CARES) Act pleaded guilty today in federal court, announced Acting U.S. Attorney Clint Johnson.

A 29-year-old Corpus Christi man has been ordered to federal prison after he admitted to devising a scheme to fraudulently misappropriate $255,052 in unemployment benefits meant for those suffering financial hardship due to the COVID-19 pandemic

BOSTON – A Dudley man was arrested today in connection with his alleged involvement in a scheme to fraudulently obtain and misuse COVID-19-related unemployment assistance.

LAS VEGAS, Nev. – A Las Vegas woman was sentenced today to 12 months and a day in federal prison for fraudulently applying for and receiving nearly $23,000 in unemployment benefits debit cards, announced Acting U.S. Attorney Christopher Chiou for the District of Nevada and Special Agent in Charge Quentin Heiden of the U.S. Department of Labor Office of Inspector General (DOL-OIG), Los Angeles Region.

SAN JUAN, P.R. – On April 7 and 8, 2021, the Federal Grand Jury in the District of Puerto Rico returned eleven separate indictments charging twelve (12) individuals with fraud against the Unemployment Insurance and Pandemic Unemployment Assistance Program, announced W. Stephen Muldrow, U.S. Attorney for the District of Puerto Rico. These cases were investigated by various federal agencies, including the Federal Bureau of Investigation (FBI), United States Postal Inspection Service (USPIS), the United States Department of Labor Office of Inspector General (USDOL-OIG), the Social Security Office...

Federal authorities this week arrested three Inland Empire residents on fraud charges alleging they used information belonging to California state prison inmates to file for pandemic-related unemployment benefits, with each causing at least $345,000 in losses.

A Riverside County woman was sentenced today to 37 months in federal prison for fraudulently obtaining more than $500,000 in COVID-19-related unemployment benefits by using the stolen personal information of dozens of individuals obtained from the darknet.

PROVIDENCE – The United States Attorney’s Office, the Office of the Rhode Island Attorney General, the Federal Bureau of Investigation, and the Rhode Island State Police today publicly updated information on criminal investigations and prosecutions of individuals who are alleged to have targeted and defrauded federally funded programs created to assist businesses and individuals impacted by the COVID-19 pandemic, including the Paycheck Protection Program and Unemployment Insurance Program. Since the enactment of the Coronavirus Aid, Relief, and Economic Security (CARES) Act in March 2020, a...

U.S. District Judge Richard D. Bennett sentenced Nicholas Milano White, age 30, of Baltimore, Maryland, on March 30, 2021, to eight years in federal prison, followed by three years of supervised release, for the federal charges of conspiracy to steal mail, emergency benefits fraud, and aggravated identity theft. Judge Bennett also ordered White to pay restitution of $29,234, the full amount of the victims’ losses.

The United States Attorney for the Southern District of Florida, the Acting Assistant Attorney General of the United States Department of Justice’s Criminal Division, and representatives from their partner law enforcement agencies announced today an update on their criminal enforcement efforts in South Florida to combat fraud under the CARES Act, the relief legislation that Congress passed one year ago to help individuals and businesses financially survive the COVID-19 pandemic. In particular, the enforcement efforts announced today include prosecutions against defendants accused of trying to...

Federal authorities this morning arrested two employees of the U.S. Postal Service who allegedly abused their positions to purchase and cash Postal money orders with tens of thousands of dollars of unemployment benefits fraudulently obtained with false claims of COVID-related job losses.

COLUMBUS, Ohio – A federal grand jury has charged four Central Ohioans in a narcotics conspiracy involving bulk quantities of fentanyl, crack, cocaine and methamphetamine. Three of the four defendants have also been charged federally in a mail and wire fraud conspiracy related to illegally receiving Pandemic Unemployment Assistance.

A San Dimas man pleaded guilty today to a federal criminal charge that he fraudulently obtained more than $500,000 in COVID-19-related unemployment benefits in the names of foreign nationals he falsely claimed were local real estate agents hit hard financially by the pandemic.

LAS VEGAS, Nev. – An Arizona man pleaded guilty today to possession of multiple unemployment benefits debit cards — all in different names — and intending to fraudulently obtain nearly $223,000 in benefits to be paid to him, announced U.S. Attorney Nicholas A. Trutanich for the District of Nevada and Special Agent-in-Charge Quentin Heiden of the U.S. Department of Labor Office of Inspector General (DOL-OIG), Los Angeles Region.

The objective of this report was to provide information on the unprecedented number of unemployment claims filed in response to the COVID-19 pandemic, the amount paid in fraudulent claims, and the causes for many fraudulent claims being paid. We found that WorkForce West Virginia Paid Nearly $83 Million in Fraudulent Unemployment Claims During the COVID-19 Pandemic.

We co-hosted a virtual panel discussion with the National Academy of Public Administration (NAPA) on the public’s experience applying for financial assistance from different pandemic relief programs. Learn more and view the video for this event.