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Search reports, investigative results, and agency plansShowing 1 - 54 of 54 results

Management Took Actions to Address Erroneous Employee Retention Credit Claims; However, Some Questionable Claims Still Need to Be Addressed

The IRS Continues to Reduce Backlog Inventories in the Tax Processing Centers

Action Is Being Taken to Address the System Limitation That Contributed to the Destruction of Tax Year 2019 Paper‑Filed Information Returns

Processing of Recovery Rebate Credit Claims During the 2022 Filing Season

American Rescue Plan Act: Assessment of the Expanded Child and Dependent Care and Earned Income Tax Credits

American Rescue Plan Act: Continued Review of Premium Tax Credit Provisions

American Rescue Plan Act: Review of the Reconciliation of the Child Tax Credit

Recurring Identification Is Needed to Ensure That Employers Full Pay the Deferred Social Security Tax

Additional Actions Are Needed to Reduce Accounts Management Function Inventories to Below Pre‑Pandemic Levels

Audit of the Ulster County Service Center

The COVID-19 pandemic resulted in upheaval to the economy and government services. Ulster County needed to address the questions of people and organizations during the pandemic as it related to public health concerns. To address public questions and concerns, Ulster County established a COVID hotline. Despite allocating significant resources to promotion and widening the scope of the Service Center, it still receives few calls. The call volume does not seem to align with the staffing and additional resources being allocated to operate a separate unit of government. This downtime could...

2021 Audit on Unemployment Fraud

Our audit sought to determine if unemployment claims filed in the name of Ulster County employees were handled in accordance with current law and Ulster County policy. Our audit revealed that the Personnel Department properly identified fraudulent unemployment claims and challenged those claims. In addition, the Personnel Department staff appropriately notified the Sheriff’s Department and the Information Systems Department about the potential unemployment insurance fraud. However, it appears that some employees may not have been notified by the Personnel Department that they were the victims...

Reporting on the Use of Coronavirus Response Funding Could Be Enhanced

American Rescue Plan Act: Accuracy of Advance Child Tax Credit Periodic Payments

Delays in Management Actions Contribute to the Continued Tax Processing Center Backlogs

The IRS’s Inability to Keep Pace with Non-Corporate Applications for Refund of Net Operating Losses Under the CARES Act Has Cost Taxpayers Millions of Dollars in Additional Interest

Compliance Efforts Are Needed to Address Refund Claims Reported on Form 1139 That Are Based on the CARES Act Net Operating Loss Carryback Provisions

Delays Continue to Result in Businesses Not Receiving Pandemic Relief Benefits

American Rescue Plan Act: Assessment of the Child Tax Credit Update Portal’s Capabilities and Related Processes

Fingerprinting and Employment Eligibility Verification Delays Due to the COVID-19 Pandemic May Increase Taxpayer Data Exposure Risks

Processing of Recovery Rebate Credit Claims During the 2021 Filing Season

The Child Tax Credit Update Portal Was Successfully Deployed, but Security and Process Improvements Are Needed

American Rescue Plan Act: Implementation of Advance Recovery Rebate Credit Payments

Program and Organizational Changes Are Needed to Address the Continued Inadequate Tax Account Assistance Provided to Taxpayers

American Rescue Plan Act: Assessment of Processes to Identify and Address Improper Child and Dependent Care Credit Claims

Ulster County Comptroller’s 2020 COVID-19 Impacts Report

This report is a summary of the costs related to responding to the pandemic that the Ulster County Comptroller’s Office was able to aggregate from existing reported financial and personnel data for 2020. The County continues to incur substantial costs in the current year 2021, many of which are offset by pandemic related revenue streams, such as the cost of operating vaccination clinics. We have reviewed the 2020 expenditures to assist in both improving the accounting for these costs and potentially identifying and obtaining revenues to offset these costs.

The Taxpayer Advocate Service Assisted Thousands of Taxpayers With CARES Act Issues but Faced Challenges in Identifying and Tracking Applicable Cases

Effects of the COVID-19 Pandemic on Business Tax Return Processing Operations

Assessment of Processes to Verify Tentative Carryback Refund Eligibility

Implementation of Economic Impact Payments

Survey Results on the American Rescue Plan

The Comptroller’s Office surveyed Ulster residents on potential uses of the American Rescue Plan funds. The survey was promoted on social media from March 24 through May 3, 2021, and in electronic newsletters to the Comptroller’s Office distribution lists. Two hundred and twelve people responded. Respondents were provided with 14 potential options for the use of funds and asked to grade each on a score of 1 to 10.

Systems Processing Economic Impact Payments Performed Well and the Get My Payment Application Security Vulnerabilities Are Being Remediated

Controls over Coronavirus Response Funding

Evaluate controls implemented by the IRS to ensure the $765.7 million in appropriated funds received for its Coronavirus response is adequately tracked and used for its intended purpose. 

Telework in Response to the COVID-19 Pandemic (Interim Report)

The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.

Impact of the COVID-19 Pandemic on IRS Customer Service Operations

Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy. 

Assessment of Actions Taken to Ensure Validity of Employer COVID-19 Relief Credits certain business entities.

(Audit number: 202040633) Objective: Assess the IRS’s processes and procedures to ensure the validity of COVID-19 relief credit claims.

2020 Filing Season Individual Tax Return Processing

The overall objective was to evaluate whether the IRS timely and accurately processed individual paper and electronically filed tax returns during the 2020 Filing Season.