Reports
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Treasury Inspector General for Tax Administration
Impact of the COVID-19 Pandemic on IRS Customer Service Operations
Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy.
U.S. Postal Service OIG
Management Alert – Timeliness of Ballot Mail in the Milwaukee Processing & Distribution Center Service Area
On April 9 and April 16, 2020, we received requests from U.S. Senators Tammy Baldwin and Ron Johnson and U.S. Representatives Gwen Moore and Bryan Steil to investigate reports of absentee ballots not delivered in a timely manner for the Wisconsin primary election held Tuesday, April 7, 2020. This management alert responds to the congressional requests and presents our results and recommendations to address the issues identified in this report.
Treasury Inspector General for Tax Administration
Interim Results of the 2020 Filing Season: Effect of COVID-19 Shutdown on Tax Processing and Customer Service Operations and Assessment of Efforts to Implement Legislative Provisions
Department of Transportation
Department of Transportation’s (DOT) plans for the use of CARES Act funds
Treasury Inspector General for Tax Administration
Assessment of Actions Taken to Ensure Validity of Employer COVID-19 Relief Credits certain business entities.
(Audit number: 202040633) Objective: Assess the IRS’s processes and procedures to ensure the validity of COVID-19 relief credit claims.
Treasury Inspector General for Tax Administration
2020 Filing Season Individual Tax Return Processing
The overall objective was to evaluate whether the IRS timely and accurately processed individual paper and electronically filed tax returns during the 2020 Filing Season.