Reports

In March 2020, the World Health Organization declared the coronavirus (COVID-19) outbreak a global pandemic. The Tennessee Valley Authority (TVA) began taking steps to keep employees and their families’ safe, while also ensuring the agency could fulfill its mission of service. Due to the ongoing pandemic and its impact on TVA’s workforce related to mandatory telework and staffing, we initiated an evaluation to assess TVA’s response to COVID-19. The objective of our evaluation was to assess TVA’s response to COVID-19. Our scope included actions taken by TVA related to staffing, employee safety...

Evaluate controls implemented by the IRS to ensure the $765.7 million in appropriated funds received for its Coronavirus response is adequately tracked and used for its intended purpose. 

The Coronavirus Aid, Relief, and Economic Security (CARES) Act requires the Office of Management and Budget, in consultation with Department of the Treasury, the Council of Economic Advisers, and the Small Business Administration, to issue quarterly reports to Congress and the public on the economic impact of certain coronavirus funds. This is the second quarterly report issued.

The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.

Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy. 

The Coronavirus Aid, Relief, and Economic Security (CARES) Act requires the Office of Management and Budget, in consultation with Department of the Treasury, the Council of Economic Advisers, and the Small Business Administration, to issue quarterly reports to Congress and the public on the economic impact of certain coronavirus funds.