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Michigan Auditor General

Personnel Management Processes During the COVID-19 Pandemic: Unemployment Insurance Agency

The objectives of this audit were to (1) assess the sufficiency of selected Unemployment Insurance Agency practices for worker onboarding and offboarding during the COVID-19 pandemic and (2) to provide information on the administrative funding available to the Unemployment Insurance Agency during the COVID-19 pandemic and other relevant data. We found that the practices were not sufficient.
Georgia State Auditor

Georgia Department of Labor’s Unemployment Insurance Pandemic Response: Many Factors Contributed to Payment Delays

During the COVID-19 pandemic, claims for unemployment insurance benefits increased significantly, and many claimants experienced lengthy delays in receiving payments. The unprecedented volume of claims made delays inevitable, but the Georgia Department of Labor’s (GDOL) claims management and customer service systems were also factors. GDOL should continue planned improvements to both.
North Carolina State Auditor

Untimely First Unemployment Benefit Payments

The objective of this audit was to determine the timeliness of first unemployment benefit payments from the Department of Commerce's Division of Employment Security (DES) during the period of January 1, 2020, through March 31, 2021 and, if untimely, identify the causes of the untimely payments. We found that DES did not issue $438 million of first unemployment benefit payments timely during the period of January 1, 2020, through March 31, 2021.
Kentucky State Auditor of Public Accounts

Report of the Statewide Single Audit of the Commonwealth of Kentucky (Volume I) For the Year Ended June 30, 2021

We have audited the financial statements of the governmental activities, the business-type activities, the aggregate discretely presented component units, each major fund, and the aggregate remaining fund information of the Commonwealth of Kentucky as of and for the fiscal year ended June 30, 2021, and the related notes to the financial statements, which collectively comprise the Commonwealth of Kentucky’s basic financial statements. Nine findings relate to issues identified by auditors with Kentucky’s Office of Unemployment Insurance and the Unemployment Insurance system.
New York State Comptroller

Medicaid: Enrollment Growth, COVID-19 and the Future

This report details the growth in Medicaid enrollment before and during the pandemic, as well as evaluating those enrollment changes in relation to the economy’s performance. The report also evaluates risks that could result from more enrollees remaining on Medicaid than projected, and offers recommendations for policy makers as we strive to effectively manage this essential program.
Oregon, Multnomah County Auditor

Recommendation Status Evaluation: County has implemented most recommendations from first audit of its response to COVID-19 pandemic

The Auditor’s Office follows up on audit recommendations to support county government’s accountability. The county implemented most of the Auditor’s recommendations from the first audit report on the county’s response to the COVID-19 pandemic. However. the Multnomah County Sheriff’s Office did not implement our recommendation to expand the use of free-phone calls or modify lobby video visit operations to allow for safe use. Also, for Library locations, the county did not implement our recommendation to add COVID-19 specific cleaning and disinfecting requirements into its contracts with...
New York State Comptroller

Department of Taxation and Finance: Sales Tax Vendor Registration Practices

The Department of Taxation and Finance is responsible for administering more than 40 State and localities, including the sales and use tax. Provisions of State Tax impose a tax on sales of taxable personal property and certain services, with some exemptions and require vendors that makes these sales to register for a Certificate of Authority, collect the tax from customers, and remit the tax to the State. The COVID-19 pandemic has negatively impacted sales tax collections due to restrictions on businesses throughout 2020 and 2021. Collections have since begun to rebound, and, as of May 2021...
Ohio Auditor of State

Ohio Department of Job and Family Services: Unemployment Compensation Performance Audit

As a result of the COVID-19 pandemic, Ohio’s unemployment system was flooded with new claims. Our audit found that the unemployment compensation system was not prepared for the surge in unemployment applications resulting from the pandemic. While limited human resources played a role, antiquated systems and lack of business intelligence made problems worse.
Tennessee Comptroller of the Treasury

Performance Audit Report: Division of TennCare

We have conducted a performance audit of selected programs and activities of the Division of TennCare for the period July 1, 2019, through May 31, 2021. This audit was conducted pursuant to the requirements of the Tennessee Governmental Entity Review Law. The report presents specific findings related to the implementation of telehealth services during the pandemic.
New York State Comptroller

Unemployment Insurance Trust Fund: Challenges Ahead

This report details the operation of the New York State UI system, the recent history and specific impacts of the COVID-19 pandemic on the Trust Fund, and steps that can be taken to replenish the Trust Fund balance. Working together, New York State, participating employers and the federal government can develop solutions that restore the Trust Fund while allowing the ongoing economic recovery to continue.