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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Michigan Office of the Auditor General

Personnel Management Processes During the COVID-19 Pandemic: Unemployment Insurance Agency

The objectives of this audit were to (1) assess the sufficiency of selected Unemployment Insurance Agency practices for worker onboarding and offboarding during the COVID-19 pandemic and (2) to provide information on the administrative funding available to the Unemployment Insurance Agency during the COVID-19 pandemic and other relevant data. We found that the practices were not sufficient.
New York Office of the State Comptroller

New York Department of Labor: Controls and Management of the Unemployment Insurance System

The objective of this audit was to determine whether the New York Department of Labor (Department) has taken appropriate steps to oversee and manage the Unemployment Insurance system and to comply with selected portions of the New York State Information Security Policy and Standards. Overall, we found deficiencies with the Department's oversight and management of its Unemployment Insurance system that ultimately compromised its ability to effectively mitigate risks related to the processing of claims.
Ohio Office of Auditor of State

Ohio Department of Job and Family Services: Auditors Report on Unemployment Insurance Fraud

The COVID-19 Pandemic presented the Department with many challenges and obstacles including a sharp increase in the volume of unemployment claims as well as the expansion of regular unemployment benefits by the federal government. The Department did not have the man-power or technology resources to adequately deal with this drastic increase in claim activity and the addition of new federal unemployment funding. The Department’s legacy unemployment System, Ohio Job Insurance (OJI), has been in place since 2004. Due to its age and functionality, it was unable to handle the increased volume of...
Department of Justice

Former NFL Player Pleads Guilty to Access Device Fraud and Aggravated Identity Theft Scheme Involving CARES Act Unemployment Insurance Funds

South Florida native and former National Football League (NFL) Player Kenbrell Armod Thompkins, 33, pled guilty this week in federal district court to stealing other peoples’ identities to fraudulently obtain Covid-19-related unemployment insurance benefits.
Michigan Office of the Auditor General

Fraud and Investigation Activities: Unemployment Insurance Agency

This audit report is the fifth and final in a series of audit reports on Michigan Unemployment Insurance Agency (UIA) claims processing during the COVID-19 pandemic. This report identifies that Michigan's UIA did not accurately assess fraud penalties on claims when it determined intentional misrepresentation occurred, and estimates the agency undercalculated penalties on these claims by nearly 50 percent.
Department of Justice OIG

Nearly 3,800 Fraudulently Filed Unemployment Insurance Claims Blocked by the U. S. Department of Labor

TULSA, Okla. – The U.S. Department of Labor Office of Inspector General (DOL-OIG) this month stopped payment on nearly 3,800 fraudulently filed unemployment insurance claims, including 1,300 filed from a range of IP addresses located in London, England, announced Trent Shores, U.S. Attorney for the Northern District of Oklahoma; Steven Grell, Special Agent-in-Charge, Dallas Region, U.S. Department of Labor Office of Inspector General; and Mike Hunter, Oklahoma Attorney General.
Department of Justice

Eleven Defendants Facing Federal Charges Relating to Unemployment Insurance Fraud Scheme with More Than $1.6 Million in Losses

A federal grand jury has returned a superseding indictment adding two new defendants to the nine defendants previously charged in relation to a Maryland and California unemployment insurance scheme. The superseding indictment charges the defendants with conspiracy to commit wire fraud, wire fraud, aggravated identity theft, and stealing a post office key. The superseding indictment was returned on November 30, 2022.
Louisiana Legislative Auditor

Improper Payments in the Unemployment Insurance Program: Overpayments and Rule Violations

This report provides the results of our evaluation of the Louisiana Workforce Commission’s (LWC) Unemployment Insurance program (State UI) and federally funded COVID-19 pandemic-related unemployment assistance programs (Federal UI). The purpose of this report was to identify potential overpayments or improper unemployment benefit payments LWC made to claimants. Overall, we found that LWC made approximately $2.9 million in payments that potentially violated unemployment benefit program rules outlined in federal and/or state law, including payments to claimants enrolled in multiple programs at...
Department of Justice

Hyattsville Man Pleads Guilty to His Role in a Cares-Act and Unemployment Insurance Fraud Scheme Involving Over 600 Victims and Caused a Loss of at Least $2.7 Million

Sylvester Atekwane, age 32, of Hyattsville, Maryland, pleaded guilty today to conspiracy to commit wire fraud in relation to a CARES-Act unemployment insurance fraud scheme. As part of his guilty plea, Atekwane will be required to pay at least $250,000 in restitution.
Oregon Secretary of State, Audits Division

The Pandemic’s Effects on Oregonians Exposed Risks and Highlighted the Need to Modernize Oregon’s Unemployment Insurance System

This audit focuses on information and recommendations we can provide to improve the Oregon Employment Department's (OED) unemployment insurance system ahead of future surges in unemployment, similar to the COVID-19 pandemic. We have found that OED has made progress addressing some of the most public concerns, such as the inability of its phone-based system to handle the spike in claims that occurred in March 2020. Additionally, Oregon fared comparatively well in terms of fraud within their unemployment insurance program.