Reports

DOL's reported Unemployment Insurance improper payment rate of 9.17 percent is compliant with Payment Integrity Information Act of 2019, it is not representative of total unemployment expenses for program year 2020. This occurred for the following reasons: (1) DOL excluded CARES Act of 2020 because these unemployment payments were not in existence for more than 12 months, and (2) DOL received direction from Office of Management and Budget to utilize the results from the first three quarters of the program year. This allowed state workforce agencies to suspend work on improper payment sampling...

This report provides the results of our evaluation of select Unemployment Insurance programs administered by the Louisiana Workforce Commission (LWC). The purpose of this evaluation was to identify potentially improper payments LWC made to individuals who appear to have been ineligible for unemployment benefits based on their income/

The purpose of this audit was to identify potential improper payments the Louisiana Workforce Commission made to incarcerated individuals who, according to LWC policy and state law, were ineligible to qualify for Unemployment Insurance and federally funded COVID-19 pandemic-related unemployment assistance programs. We found that LWC made approximately $6.2 million in State and Federal UI payments to 1,195 incarcerated individuals who do not appear to have been eligible for the benefits. We found that 81 percent identified through this analysis qualified through the Federal UI program designed...

The purpose of this audit was to identify potentially improper payments the Louisiana Workforce Commission (LWC) made to deceased individuals. We found that, of the approximately $8.57 billion in State and Federal Unemployment Insurance (UI) benefit payments made by LWC, approximately $1.08 million (0.013%) was paid to 374 individuals after they died. Of that amount, $629,091 in payments could not have been prevented, $337,007 of the payments should have been prevented by LWC’s current controls, and $123,194 could have been prevented if LWC conducted a weekly match with the Louisiana...

The COVID-19 Pandemic presented the Department with many challenges and obstacles including a sharp increase in the volume of unemployment claims as well as the expansion of regular unemployment benefits by the federal government. The Department did not have the man-power or technology resources to adequately deal with this drastic increase in claim activity and the addition of new federal unemployment funding. The Department’s legacy unemployment System, Ohio Job Insurance (OJI), has been in place since 2004. Due to its age and functionality, it was unable to handle the increased volume of...

This audit report is the fifth and final in a series of audit reports on Michigan Unemployment Insurance Agency (UIA) claims processing during the COVID-19 pandemic. This report identifies that Michigan's UIA did not accurately assess fraud penalties on claims when it determined intentional misrepresentation occurred, and estimates the agency undercalculated penalties on these claims by nearly 50 percent.

This audit report provides the results of our evaluation of the Louisiana Workforce Commission’s Unemployment Insurance program and federally-funded COVID-19 pandemic-related unemployment assistance program. The purpose of this audit was to determine if apparently ineligible employees of the State of Louisiana were paid unemployment benefits Overall, we found that, for the period of February 2, 2020, through July 24, 2021, LWC made approximately $6.1 million in State and Federal unemployment benefit payments to 1,054 state employees who do not appear to have been eligible for these programs...

This notification was an advisory notice for representatives of all governmental entities to carefully verify information received in an any correspondence received from IWD regarding claims for unemployment insurance benefits, as unknown parties are attempting to file fraudulent unemployment insurance claims as if they were former employees of certain governmental entities.

The novel coronavirus quickly became a global pandemic in 2020. In March 2020, Congress passed the CARES Act to help provide support for those affected by the pandemic. Washington’s Employment Security Department administers the state’s unemployment compensation program. From early in the pandemic, news organizations reported on customer service delays and fraud in Washington’s Unemployment Insurance program. Th is audit examines the scope of and reasons behind substantial fraud and customer service delays in the state’s unemployment benefits program during the COVID-19 pandemic.

We found that the Department failed to implement general Information Technology controls over the Pandemic Unemployment Assistance System, The Department failed to ensure Pandemic Unemployment Assistance claimants met eligibility requirements, The Department did not have sufficient internal control over the determination of accruals for payments related to both the Unemployment Insurance program and the Pandemic Unemployment Assistance program.