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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Pandemic Response Accountability Committee

Key Insights: State Pandemic Unemployment Insurance Programs

This insights report provides a contextual understanding of the cross-cutting challenges states faced within their unemployment insurance (UI) programs and highlights the substantial work that has been done by State Auditors to ensure their states’ UI programs are functioning effectively. This report examines four common insights across 16 State Auditor Offices: (1) UI workloads surged for states; (2) the claims surge exploited internal control weaknesses; (3) uncommon and varying fraud schemes began to occur as the amount of federal funding expanded; and (4) state workforce agencies...
Department of Labor OIG

Audit of DOL’s Oversight of the Unemployment Insurance (UI) Program’s Emergency Administrative Grant

The Families First Coronavirus Response Act was signed into law and included a division coined the Emergency Unemployment Insurance Stabilization Access Act of (EUISSA) 2020. The EUISSA authorizes the Department of Labor (DOL) to transfer emergency administrative grants (grants0 to states’ Unemployment Trust Fund for the amount of $1 billion to administer its Unemployment Insurance (UI) program. DOL to date has provided the $1 billion in grants to states to administer the UI program. This audit will determine if DOL provided adequate oversight of states’ use of emergency administrative grant funds authorized under the EUISSA 2020.

New York Office of the State Comptroller

New York Department of Labor: Controls and Management of the Unemployment Insurance System

The objective of this audit was to determine whether the New York Department of Labor (Department) has taken appropriate steps to oversee and manage the Unemployment Insurance system and to comply with selected portions of the New York State Information Security Policy and Standards. Overall, we found deficiencies with the Department's oversight and management of its Unemployment Insurance system that ultimately compromised its ability to effectively mitigate risks related to the processing of claims.
Louisiana Legislative Auditor

Improper Payments in the Unemployment Insurance Program: Overpayments and Rule Violations

This report provides the results of our evaluation of the Louisiana Workforce Commission’s (LWC) Unemployment Insurance program (State UI) and federally funded COVID-19 pandemic-related unemployment assistance programs (Federal UI). The purpose of this report was to identify potential overpayments or improper unemployment benefit payments LWC made to claimants. Overall, we found that LWC made approximately $2.9 million in payments that potentially violated unemployment benefit program rules outlined in federal and/or state law, including payments to claimants enrolled in multiple programs at...
Louisiana Legislative Auditor

Unemployment Insurance Program: Accuracy of IRS Form 1099-G Filings

This audit report provides the results of our evaluation of the Louisiana Workforce Commission’s (LWC) Unemployment Insurance program and federally-funded COVID-19 pandemic-related unemployment assistance programs. The purpose of this audit was to determine if the IRS Form 1099-Gs (1099s) filed by LWC with the IRS accurately reported the amount of unemployment benefits paid to claimants during calendar years 2020 and 2021. Overall, we found that LWC filed accurate 1099s for unemployment benefits paid to 698,372 (99.7%) of 700,204 claimants in calendar year 2020. However, we found that LWC did...
Michigan Office of the Auditor General

Establishing Pandemic Unemployment Assistance Eligibility Criteria: Unemployment Insurance Agency Department of Labor and Economic Opportunity

The purpose of this performance audit report was to assess the effectiveness of the Unemployment Insurance Agency's actions to establish federally complaint claimant eligibility criteria for the PUA program. We ultimately concluded their actions were not effective as the agency established incorrect criteria for the PUA program and failed to take timely or appropriate corrective action when notified of deficiencies by the Department of Labor.
Illinois Office of the Auditor General

Performance Audit of the Illinois Department of Employment Security Unemployment Insurance Programs

On September 1, 2021, the Legislative Audit Commission adopted Resolution Number 158 requiring a performance audit of the unemployment programs administered by the Illinois Department of Employment Security (IDES) during the period of March 1, 2020, to September 6, 2021. The audit found that overpayments (which include fraud, non-fraud, and identity theft) were an issue in both the regular UI and PUA programs. IDES reported overpayments for FY20 to FY22 that totaled $5.24 billion; regular UI accounted for $2.04 billion and PUA accounted for $3.20 billion. Considering gross benefits associated...
Pandemic Response Accountability Committee

BEST PRACTICES AND LESSONS LEARNED FROM THE ADMINISTRATION OF PANDEMIC RELATED UNEMPLOYMENT BENEFITS PROGRAMS

The Pandemic Response Accountability Committee (PRAC) is charged with conducting oversight of pandemic-related spending to prevent and detect fraud, waste, abuse, and mismanagement. In May 2021, we engaged MITRE, a not-for-profit federally funded research and development center, to conduct an independent study of lessons learned from the administration of pandemic-related emergency funding for unemployment insurance (UI) benefit programs in a sample of states. The objective of this study was to increase understanding of how states implemented pandemic UI benefit programs and how their...
Department of Labor OIG

Audit of CARES Act and Continued Assistance Acts Impact on Non-Traditional Claimants

The CARES and Continued Assistance Acts expanded states’ ability to provide unemployment insurance for many workers impacted by the COVID-19 pandemic, including for workers who were not ordinarily eligible for unemployment benefits, non traditional claimants. Our audit will determine if non traditional claimants received Unemployment Insurance benefits as intended under the CARES Act and the Continued Assistance Act. 

Department of Labor OIG

COVID-19: States Struggled to Implement Cares Act Unemployment Insurance Programs