Reports

NEWARK N.J. – A Middlesex County, New Jersey, woman was arrested on charges that she fraudulently obtained Economic Injury Disaster Loans (EIDL) and Paycheck Protection Program (PPP) funds and unemployment insurance benefits totaling $694,212.

NEWARK N.J. – A Middlesex County, New Jersey, woman was arrested on charges that she fraudulently obtained Economic Injury Disaster Loans (EIDL) and Paycheck Protection Program (PPP) funds and unemployment insurance benefits totaling $694,212.

The objective of our audit was to determine if the Department of Labor and Workforce Development (Department) maintained an adequate information technology service management level during the increase in claims processing related to the COVID-19 pandemic. We found that the Department provided a sufficient information technology service management level to claimants to meet the increased needs in the unemployment insurance claims processing environment, and we found no evidence that delays in the processing of initial claims or recertifications were caused by deficiencies in the information...

We found the division’s internal controls over the review and processing of unemployment insurance (UI) claims were adequate, and the division was in compliance with applicable laws and regulations. However, in making these determinations, we identified weaknesses in the division’s monitoring of the call center contract, marketing of the Shared Work Program (SWP), request for proposal of collection and disbursement services, and closing of nonmonetary adjudication cases. In addition, our analysis of the significant number of UI claims beginning March 2020 and its impact on the division’s...