Reports

In September 2022, the Office of Inspector General (OIG) alerted U.S. Department of Labor to over $45 billion in potential fraud paid in four high-risk areas. One high-risk area was Unemployment Insurance (UI) claimants filing with suspicious email accounts. Through Employment and Training Administration (ETA), the OIG provided states with underlying methodology as well as specific claimant information for follow-up action. This audit will examine the extent to which ETA and states have taken action to follow up on potentially fraudulent CARES Act UI claims filed with suspicious email accounts identified and referred by the OIG.

We evaluated the U.S. Small Business Administration’s (SBA) controls to flag or prevent potentially fraudulent Coronavirus Disease 2019 (COVID-19) Economic Injury Disaster Loan (EIDL) applications submitted from foreign Internet Protocol (IP) addresses. Although the agency implemented several layers of controls to prevent or reduce fraud from foreign countries, individuals at foreign IP addresses were able to access the COVID-19 EIDL application system. SBA received millions of attempts to submit COVID-19 EIDL applications from foreign IP addresses and stopped most of them; however, the agency...

There have been multiple public and private reports that identity service contractors did not provide equitable access to unemployment compensation and mishandled confidential information. We will determine if Employment and Training Administration (ETA) and states provided sufficient oversight from March 27, 2000 – present over facial recognition technology used by identity service contractors. 

As of March 2021, DOL reported approximately 77 million additional workers had filed initial jobless claims from March 2020 to March 2021. In June 2021, DOL OIG issued a request for updated data to ETA and State Workforce Agencies (SWA) for updated data; once received, OIG data analysis identified $1.3 billion in potentially fraudulent UI benefits paid to claimants in two high-risk categories based on claimant age groups: (1) children under the age of 14 years old, and (2) adults 100 years of age or older. Given the magnitude of payments made to potentially likelihood of ineligible claimants in these age categories groups, we are developing an alert memo to bring immediate attention to this issue.

The Office of Inspector General (OIG) found that the Small Business Administration (SBA) did not have an organizational structure with clearly defined roles, responsibilities, and processes to manage and handle potentially fraudulent Paycheck Protection Program (PPP) loans across the program.

The Office of Inspector General (OIG) evaluated the U.S. Small Business Administration’s (SBA) procedures to award a contract for data analysis and loan recommendation services for Economic Injury Disaster Loan (EIDL) applications and Targeted EIDL Advance applications related to the Coronavirus Disease 2019 (COVID-19) pandemic. To increase loan processing capabilities and quickly disburse loans during the pandemic, SBA used an existing contract awarded to RER Solutions and its subcontractor Rocket Loans set aside for small businesses. SBA initially set a contract ceiling of $100 million and...