Reports
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Department of Veterans Affairs OIG
Appointment Management During the COVID-19 Pandemic
The Veterans Health Administration (VHA) took measures to protect patients and employees from COVID-19 by canceling face-to-face appointments that were not urgent and converting some of them to virtual appointments. The VA Office of Inspector General (OIG) assessed VHA’s appointment management strategies and the status of canceled appointments. The review team found that about five million appointments (68 percent) canceled from March 15 through May 1, 2020, had evidence of follow up or other tracking. Patients completed appointments predominantly by telephone and some by video. Other...
Washington, King County Auditor's Office
Pandemic Response: Three Scenarios Projecting Furlough Cost Savings
This report is the second in a series of savings-focused best practice reviews to be conducted by the Auditor’s Office. We conducted this analysis to illustrate some of the potential furlough options policymakers have when making decisions about how to reduce the County’s costs. Individual departments could also implement these types of furlough structures for their employees. We are not making recommendations at this time.
Special Inspector General for Pandemic Recovery
Loan Agreements Need to Provide for Appropriate Special Inspector General Access
Department of Veterans Affairs OIG
Review of Veterans Health Administration’s COVID-19 Response and Continued Pandemic Readiness
On March 26, 2020, the VA Office of Inspector General (OIG) published its first COVID-19-focused report, OIG Inspection of Veterans Health Administration’s COVID-19 Screening and Pandemic Readiness. In that report, the OIG evaluated how the Veterans Health Administration (VHA) was preparing facilities to meet anticipated rising demands. This report outlines VHA’s continued response to the pandemic and provides VHA leaders’ descriptions of the evolving challenges they faced in caring for veterans and potentially nonveteran patients as well. The OIG engaged leaders from 70 selected facilities in...
Washington, King County Auditor's Office
Pandemic Response: Best Practice Review of Voluntary Separation Programs
This report is the first in a series of savings-focused best practice reviews to be conducted by the Auditor’s Office. If the Auditor’s Office reviews voluntary separation in the future, we may use information in this document as a starting point for our evaluation.