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Michigan Office of the Auditor General
Performance Audit: Personnel Management Processes During the COVID-19 Pandemic Unemployment Insurance Agency Department of Labor and Economic Opportunity
From March 2020 through June 2021, the Unemployment Insurance Agency (UIA) workforce increased from 754 to a monthly high of 4,410 in April 2021. UIA expended $171.7 million through June 2021 for the additional staffing resources. During this period, UIA processed 5.2 million UI claims and paid over $36.5 billion in UI benefits. The objectives for this audit were to assess the sufficiency of selected UIA practices for workers onboarding and offboarding during the COVID-19 pandemic and to provide information on the administrative funding available to UIA during the COVID-19 pandemic and other...
Michigan Office of the Auditor General
Personnel Management Processes During the COVID-19 Pandemic: Unemployment Insurance Agency
The objectives of this audit were to (1) assess the sufficiency of selected Unemployment Insurance Agency practices for worker onboarding and offboarding during the COVID-19 pandemic and (2) to provide information on the administrative funding available to the Unemployment Insurance Agency during the COVID-19 pandemic and other relevant data. We found that the practices were not sufficient.