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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Search reports, investigative results, and agency plansShowing 81 - 90 of 108 results
U.S. Postal Service OIG

Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic

The OIG conducted a nationally representative survey to understand the ways the COVID-19 pandemic may have altered customer perceptions of the Postal Service and their habits around mail and other postal-related activities. The OIG found that Americans continued to hold favorable views of the Postal Service during the pandemic, underscoring the important role USPS plays for the nation. During the pandemic, the core ways customers interacted with the Postal Service were through mail receipt, post office visits, and delivery of online orders. Nearly 70 percent of survey respondents reported...
National Science Foundation OIG

Performance Audit of the Implementation of OMB COVID-19 Flexibilities – University of Kentucky Research Foundation

National Science Foundation OIG

Performance Audit of the Implementation of OMB COVID-19 Flexibilities – University of Alaska Fairbanks

U.S. Postal Service OIG

Impact of Pandemic on Postal Service Finances

From March through September 2020, the Postal Service separated pandemic-related expenses from daily operating expenses to determine the financial impact. These pandemic-related expenses included supplies, services, transportation expenses, and sick and annual leave expenses, among others. Some expenses, such as supplies and services, were directly tracked while others, like transportation expenses, were estimated. Our objective was to assess the impact of the pandemic on Postal Service finances.
Railroad Retirement Board OIG

Management Information Report - Interim Review of Railroad Retirement Board CARES Act Benefit Payments During the Pandemic

Management Information Report - Interim Review of Railroad Retirement Board CARES Act Benefit Payments During the Pandemic