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U.S. Agency for International Development OIG
COVID-19 Information Brief #3
This brief provides information on USAID’s response to the COVID-19 pandemic and associated challenges, as well as related oversight plans and activities. Information about the pandemic response of the other three foreign assistance agencies we oversee – the Millennium Challenge Corporation, U.S. African Development Foundation, and Inter‐American Foundation – is also included. We prepared this informational brief to increase stakeholder knowledge and public transparency regarding these efforts. This brief reports on activities from the start of the pandemic through March 31, 2021, but has a...
Treasury Inspector General for Tax Administration
Assessment of Processes to Verify Tentative Carryback Refund Eligibility
U.S. Agency for International Development OIG
USAID Adapted To Continue Program Monitoring During COVID-19, But the Effectiveness of These Efforts Is Still To Be Determined
U.S. Postal Service OIG
U.S. Postal Inspection Service Pandemic Response to Mail Fraud and Mail Theft
Our objective was to assess the Postal Inspection Service’s response to mail fraud and mail theft during the COVID-19 pandemic. After we began the audit, we received a congressional request from seven members of Congress asking us to identify what actions, if any, the Postal Inspection Service had taken to address the increase in mail theft during the COVID-19 pandemic.
New York, Ulster County Office of the Comptroller
Survey Results on the American Rescue Plan
The Comptroller’s Office surveyed Ulster residents on potential uses of the American Rescue Plan funds. The survey was promoted on social media from March 24 through May 3, 2021, and in electronic newsletters to the Comptroller’s Office distribution lists. Two hundred and twelve people responded. Respondents were provided with 14 potential options for the use of funds and asked to grade each on a score of 1 to 10.
Treasury Inspector General for Tax Administration
Assessment of the Effects of the Coronavirus Pandemic on Customer Service Operations
Treasury Inspector General for Tax Administration
Assessment of the Effects of the Coronavirus Pandemic on Customer Service Operations
Treasury Inspector General for Tax Administration
Oversight of the Internal Revenue Service’s Response to the American Rescue Plan Act of 2021
U.S. Postal Service OIG
Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic
The OIG conducted a nationally representative survey to understand the ways the COVID-19 pandemic may have altered customer perceptions of the Postal Service and their habits around mail and other postal-related activities. The OIG found that Americans continued to hold favorable views of the Postal Service during the pandemic, underscoring the important role USPS plays for the nation. During the pandemic, the core ways customers interacted with the Postal Service were through mail receipt, post office visits, and delivery of online orders. Nearly 70 percent of survey respondents reported...