Reports
Search reports, investigative results, and agency plansShowing 1 - 10 of 14 results
Social Security Administration OIG
Controls over the Social Security Administration’s National 800-number Service During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration had and used management controls over the service its 800 number employees provided callers during the COVID-19 pandemic.
Social Security Administration OIG
The COVID-19 Pandemic’s Effect on Disability Determination Services’ Processing of Disability Claims
Objective: To determine how the COVID-19 pandemic affected the disability determination services’ (DDS) processing of disability claims.
Social Security Administration OIG
The Social Security Administration’s Enumeration Services During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration (SSA) complied with its enumeration policies and procedures and had adequate controls over managing evidentiary documents submitted to support Social Security number (SSN) card applications during the COVID-19 pandemic.
Social Security Administration OIG
The Social Security Administration’s Mail Processing During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.
Oregon Secretary of State
State Leaders and Policymakers Must Address Persistent System Risks to Improve K-12 Equity and Student Success
The Student Success Act provides an extra $1 billion of tax money a year for early childhood education and K-12 school improvement. It requires the Oregon Department of Education (ODE) to track district performance and work with districts to improve, building on other recent state and federal initiatives and bringing the state the closest it has been to meeting the funding recommendations of the Quality Education Model. This advisory report identifies five key risks we found that could undermine K-12 system improvement as the state implements the 2019 Student Success Act. The report draws on...
Social Security Administration OIG
The Social Security Administration’s Telephone Service Performance (Congressional Response Report)
Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Social Security Administration OIG
Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years
Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.
Social Security Administration OIG
The Social Security Administration's Telephone Services During June 2020
We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.