Reports
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Social Security Administration OIG
The Social Security Administration’s Telephone Service Performance (Congressional Response Report)
Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Social Security Administration OIG
Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years
Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.
Social Security Administration OIG
The Social Security Administration's Telephone Services During June 2020
We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.
Government Publishing Office OIG
GPO COVID-19 and Telework Survey Report
We conducted surveys of GPO’s COVID-19 response and maximum telework status. The report contains our analysis and considerations for GPO Leadership and also contains the raw survey results as an attachment.