Reports
Search reports, investigative results, and agency plansShowing 81 - 90 of 100 results
Pandemic Response Accountability Committee
Transparency in Pandemic-Related Federal Spending: Report of Alignment and Gaps
A commissioned study that identifies gaps in federal data sources and how we can close them to improve the quality of the information we provide to the public.
Department of Veterans Affairs OIG
Enhanced Strategy Needed to Reduce Disability Exam Inventory Due to the Pandemic and Errors Related to Canceled Exams
The COVID-19 pandemic has affected how the Veterans Benefits Administration (VBA) provides disability benefits to veterans. On April 3, 2020, VBA discontinued all in-person disability exams that help determine the severity of medical conditions and the amount of benefits paid. The OIG conducted this review to assess how VBA scheduled and conducted exams during the pandemic to limit veterans’ exposure, minimize processing delays, and ensure claims were not prematurely denied due to missed or canceled in-person exams. The OIG also evaluated VBA’s strategy for addressing the inventory of delayed...
Pandemic Response Accountability Committee
Agile Products Toolkit
This toolkit identifies and defines four primary situations where your office may want to consider using an agile product. Consider these guidelines, best practices and lessons learned while conducting, completing, and issuing reports or other work products.
Pandemic Response Accountability Committee
Agile Toolkit
The PRAC released the Toolkit as a resource to assist federal, state, and local oversight agencies and professionals in conducting timely reviews and oversight of federal funding. The Toolkit provides OIGs and other oversight offices a set of guidelines, best practices, and lessons learned to help prepare these types of reports for CARES Act oversight and beyond.
Full Details:
Oversight.gov Report Page for Agile Toolkit
Department of Transportation OIG
Audit Initiated of Security Controls for FTA’s Financial Management Systems That Support CARES Act Funding
The Federal Transit Administration has received billions in funding appropriated by the CARES Act to provide grants for transit infrastructure to prevent, prepare for, and respond to the pandemic. FTA uses several financial management systems to approve, monitor, and distribute CARES Act funds. In recent months, the number of attacks on Federal Government information systems has increased through a variety of techniques, including social engineering and spear phishing. These attacks can threaten the operations of FTA's financial management information systems by affecting system and...
Pandemic Response Accountability Committee
Semiannual Report to Congress: April 1, 2020 - September 30, 2020
The Pandemic Response Accountability Committee’s (PRAC) first Semiannual Report to Congress, covering the period from April 1, 2020 through September 30, 2020.
Department of Veterans Affairs OIG
Veterans Crisis Line Challenges, Contingency Plans, and Successes During the COVID-19 Pandemic
The Office of Inspector General (OIG) reviewed Veterans Crisis Line (VCL) operations ranging from contingency planning to quality metrics and lessons learned during the COVID-19 pandemic. The OIG completed remote interviews, document reviews, and surveyed VCL employees and Suicide Prevention staff. VCL staff had historically worked from communal call centers with shared space and equipment, a model that posed a safety risk to staff during the pandemic. To continue operations, VCL’s primary challenge was to equip and transition nearly 800 employees to telework-based operations. Over the course...
Department of Veterans Affairs OIG
Date of Receipt of Claims and Mail Processing During the COVID-19 National State of Emergency
The OIG reviewed the Veterans Benefits Administration’s (VBA) processing of mail and benefit claims during the COVID-19 pandemic. Specifically, the review team examined whether VBA staff documented the date of receipt for benefits-related correspondence as required by new guidance during the national state of emergency and continued mail operations at VA facilities to ensure benefit claims were processed. Based on its sample analysis, the OIG found VBA staff did not properly apply date of receipt documentation guidance for an estimated 98 percent of 3,200 claims established from April 7...
Department of Commerce OIG
2020 Census Alert: The Census Bureau Faces Challenges in Ensuring Employee Health Safety During 2020 Census Field Operations
OIG issued this 2020 Census Alert due to our concerns—about the Census Bureau’s (Bureau’s) inconsistent implementation of safety procedures to prevent the spread of coronavirus 2019 (COVID-19) as it completed its 2020 Census operations—that required immediate attention. Based on the number and consistency of COVID-19-related OIG hotline complaints that we received, we were concerned that the Bureau was not fully complying with key elements of its own COVID-19 safety requirements—or operating fully in line with recommended guidance provided by the Department of Commerce (the Department), the U...
Department of Veterans Affairs OIG
Appointment Management During the COVID-19 Pandemic
The Veterans Health Administration (VHA) took measures to protect patients and employees from COVID-19 by canceling face-to-face appointments that were not urgent and converting some of them to virtual appointments. The VA Office of Inspector General (OIG) assessed VHA’s appointment management strategies and the status of canceled appointments. The review team found that about five million appointments (68 percent) canceled from March 15 through May 1, 2020, had evidence of follow up or other tracking. Patients completed appointments predominantly by telephone and some by video. Other...