Reports
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U.S. Postal Service OIG
U.S. Postal Inspection Service Pandemic Response to Mail Fraud and Mail Theft
Our objective was to assess the Postal Inspection Service’s response to mail fraud and mail theft during the COVID-19 pandemic. After we began the audit, we received a congressional request from seven members of Congress asking us to identify what actions, if any, the Postal Inspection Service had taken to address the increase in mail theft during the COVID-19 pandemic.
Department of Labor OIG
Audit of CARES Act and Continued Assistance Acts Impact on Non-Traditional Claimants
The CARES and Continued Assistance Acts expanded states’ ability to provide unemployment insurance for many workers impacted by the COVID-19 pandemic, including for workers who were not ordinarily eligible for unemployment benefits, non traditional claimants. Our audit will determine if non traditional claimants received Unemployment Insurance benefits as intended under the CARES Act and the Continued Assistance Act.
Department of Labor OIG
Audit of ETA’s Oversight of UI Integrity for CARES Act Programs
Audit of ETA’s Oversight of UI Integrity for CARES Act Programs
Department of Labor OIG
COVID-19: Audit of States’ Information Technology Systems Capability in Processing Unemployment Insurance Claims
Department of Labor OIG
Audit of DOL and States’ Efforts to Detect and Recover Improper Payments for Programs Authorized by the Unemployment Insurance (UI) Provisions of CARES Act and Continued Assistance Act
The objective of this audit engagement is to determine if DOL ensured states had adequate controls to detect, prevent and recover UI improper payments under the Cares Act, and the Continued Assistance Act.
U.S. Postal Service OIG
Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic
The OIG conducted a nationally representative survey to understand the ways the COVID-19 pandemic may have altered customer perceptions of the Postal Service and their habits around mail and other postal-related activities. The OIG found that Americans continued to hold favorable views of the Postal Service during the pandemic, underscoring the important role USPS plays for the nation. During the pandemic, the core ways customers interacted with the Postal Service were through mail receipt, post office visits, and delivery of online orders. Nearly 70 percent of survey respondents reported...
U.S. Postal Service OIG
Impact of Pandemic on Postal Service Finances
From March through September 2020, the Postal Service separated pandemic-related expenses from daily operating expenses to determine the financial impact. These pandemic-related expenses included supplies, services, transportation expenses, and sick and annual leave expenses, among others. Some expenses, such as supplies and services, were directly tracked while others, like transportation expenses, were estimated. Our objective was to assess the impact of the pandemic on Postal Service finances.
U.S. Postal Service OIG
Service Performance of Election and Political Mail During the November 2020 General Election
Our objective was to evaluate the U.S. Postal Service’s service performance of Election and Political Mail during the November 2020 general election. We also evaluated the handling of mail for the Georgia Senate runoff election held on January 5, 2021. The Postal Service prioritized processing of Election Mail during the 2020 general election, significantly improving timeliness over the 2018 mid-term election even with significantly increased volumes of Election Mail in the mailstream. Although timeliness was slightly below goals, proper handling and timely delivery of all Election Mail...
U.S. Agency for International Development OIG