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Department of Labor OIG
Insights on Telehealth Use and Program Integrity Risks in DOL Workers' Compensation Programs During the Pandemic
As part of the Pandemic Response Accountability Committee’s (PRAC)1 effort to provide policymakers and stakeholders with information about the nature of telehealth and its use across federal health care programs, the Office of Inspector General (OIG) conducted an evaluation to: (1) examine the use of telehealth across the Department of Labor’s (DOL) workers’ compensation programs during the first year of the COVID-19 pandemic, and (2) identify emerging risks related to the use of telehealth.
New York, Ulster County Office of the Comptroller
Audit of the Ulster County Service Center
The COVID-19 pandemic resulted in upheaval to the economy and government services. Ulster County needed to address the questions of people and organizations during the pandemic as it related to public health concerns. To address public questions and concerns, Ulster County established a COVID hotline. Despite allocating significant resources to promotion and widening the scope of the Service Center, it still receives few calls. The call volume does not seem to align with the staffing and additional resources being allocated to operate a separate unit of government. This downtime could...
New York, Ulster County Office of the Comptroller
2021 Audit on Unemployment Fraud
Our audit sought to determine if unemployment claims filed in the name of Ulster County employees were handled in accordance with current law and Ulster County policy. Our audit revealed that the Personnel Department properly identified fraudulent unemployment claims and challenged those claims. In addition, the Personnel Department staff appropriately notified the Sheriff’s Department and the Information Systems Department about the potential unemployment insurance fraud. However, it appears that some employees may not have been notified by the Personnel Department that they were the victims...