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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Search reports, investigative results, and agency plansShowing 11 - 20 of 69 results
Oregon Secretary of State, Audits Division

The Pandemic’s Effects on Oregonians Exposed Risks and Highlighted the Need to Modernize Oregon’s Unemployment Insurance System

This audit focuses on information and recommendations we can provide to improve the Oregon Employment Department's (OED) unemployment insurance system ahead of future surges in unemployment, similar to the COVID-19 pandemic. We have found that OED has made progress addressing some of the most public concerns, such as the inability of its phone-based system to handle the spike in claims that occurred in March 2020. Additionally, Oregon fared comparatively well in terms of fraud within their unemployment insurance program.
Social Security Administration OIG

The Social Security Administration’s Mail Processing During the COVID-19 Pandemic

Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.
National Science Foundation OIG

Remote Versus In-Person Merit Review Panels

Department of the Interior OIG

Fulfillment of Purchase Card Orders

Our inspection identified $155,575 in CARES Act and pandemic-related purchase card transactions with insufficient documentation.
Social Security Administration OIG

The Social Security Administration’s Telephone Service Performance (Congressional Response Report)

Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Social Security Administration OIG

Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years

Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.
Department of the Interior OIG

Pandemic Purchase Card Use

Our inspection identified several issues with CARES Act and pandemic-related purchase card transactions made through September 30, 2020.
Department of the Interior OIG

Pandemic-Related Contract Actions

Our inspection identified several concerns with CARES Act and pandemic-related contract actions made through October 31, 2020.
National Science Foundation OIG

Performance Audit of the Implementation of OMB COVID-19 Flexibilities – University of Michigan