Reports
Impact of the COVID-19 Pandemic on IRS Customer Service Operations
Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy.
Evaluation of SBA’s Oversight of the Resource Partner Associations Implementation of the Coronavirus Aid, Relief and Economic Security Act Requirements
The Office of Inspector General Audits Division will be conducting an evaluation to determine whether SBA has effective oversight to ensure the Resource Partner Associations implement the Coronavirus Aid, Relief, and Economic Security Act and grant requirements.
Assessment of Actions Taken to Ensure Validity of Employer COVID-19 Relief Credits certain business entities.
(Audit number: 202040633) Objective: Assess the IRS’s processes and procedures to ensure the validity of COVID-19 relief credit claims.
2020 Filing Season Individual Tax Return Processing
The overall objective was to evaluate whether the IRS timely and accurately processed individual paper and electronically filed tax returns during the 2020 Filing Season.