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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Treasury Inspector General for Tax Administration

Impact of the COVID-19 Pandemic on IRS Customer Service Operations

Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy. 

Small Business Administration OIG

Evaluation of SBA’s Oversight of the Resource Partner Associations Implementation of the Coronavirus Aid, Relief and Economic Security Act Requirements

The Office of Inspector General Audits Division will be conducting an evaluation to determine whether SBA has effective oversight to ensure the Resource Partner Associations implement the Coronavirus Aid, Relief, and Economic Security Act and grant requirements.

Treasury Inspector General for Tax Administration

Assessment of Actions Taken to Ensure Validity of Employer COVID-19 Relief Credits certain business entities.

(Audit number: 202040633) Objective: Assess the IRS’s processes and procedures to ensure the validity of COVID-19 relief credit claims.

Treasury Inspector General for Tax Administration

2020 Filing Season Individual Tax Return Processing

The overall objective was to evaluate whether the IRS timely and accurately processed individual paper and electronically filed tax returns during the 2020 Filing Season.