Reports
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Pandemic Response Accountability Committee
Key Insights: Identity Fraud Reduction and Redress in Pandemic Response Programs
This Insights Report highlights identity fraud related challenges in federal programs during the COVID-19 pandemic. By evaluating previous oversight work in this space from members of the PRAC’s Identity Fraud Reduction and Redress Working Group, this report presents best practices to reduce identity fraud before it occurs and to assist victims of identity fraud if it does occur. These best practices may be helpful for federal agencies to utilize moving forward. This report also identifies that across the federal government there is a larger focus on reducing identity fraud up front, while...
Treasury Inspector General for Tax Administration
Final Report – The IRS Leveraged Its Telework Program to Continue Operations During the COVID-19 Pandemic
Treasury Inspector General for Tax Administration
Processing of Recovery Rebate Credit Claims During the 2021 Filing Season
Treasury Inspector General for Tax Administration
The Child Tax Credit Update Portal Was Successfully Deployed, but Security and Process Improvements Are Needed
Treasury Inspector General for Tax Administration
The Child Tax Credit Update Portal Was Successfully Deployed, but Security and Process Improvements Are Needed
Department of Veterans Affairs OIG
The Veterans Health Administration Needs to Do More to Promote Emotional Well-Being Supports Amid the COVID-19 Pandemic
The Veterans Health Administration (VHA) Office of Emergency Management issued the initial COVID-19 Response Plan on March 23, 2020, and then an updated version on August 7, 2020. The National Center for Organization Development created a COVID-19 rapid response consultation process for VHA leaders in a supervisory role. The Organizational Health Council developed a team that coordinated with multiple VHA program offices to create a COVID-19 Employee Support Toolkit and other resources. Additionally, several program offices independently created and disseminated employee well-being resources...