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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Search reports, investigative results, and agency plansShowing 11 - 20 of 34 results
Social Security Administration OIG

Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years

Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.
Peace Corps OIG

Final Report on the Peace Corps' Compliance with CARES Act Supplemental Funding Requirements

This audit assessed the Peace Corps' internal controls over the budget, obligation, and disbursement of CARES Act funds, including compliance with the law and other implementing guidance. We concluded that the Peace Corps complied with necessary provisions of the law and other relevant policies and did not issue any recommendations with this report.
Railroad Retirement Board OIG

Audit of the Utilization of ARPA Information Technology Modernization Funds at the Railroad Retirement Board

The objectives of this audit are to: 1) obtain, review, and assess agency plans to expend these funds, 2) determine the current status of the RRB IT initiatives to expend all or part of the appropriation, 3) evaluate if the project progress is in accordance with the RRB’s project plan timeline, and reasons for delay, if any, 4) evaluate if the RRB’s goals and timeline are reasonable and attainable to achieve the intended purpose as stated in agency plans, and 5) evaluate the outcomes of the project relative to the anticipated improvements.
U.S. Postal Service OIG

U.S. Postal Service Protection Against External Cyberattacks

Our objective was to determine if the Postal Service has an effective security posture to protect its Information Technology (IT) infrastructure from external cyberattacks and prevent unauthorized access to restricted data.
Railroad Retirement Board OIG

Audit of the Coronavirus Relief Benefit Payments and Internal Controls

The preliminary objectives of this audit cover the extended unemployment and sickness benefits that were appropriated through the CARES Act, CARWA, and ARPA to determine if (1) they were accurately expended, recorded, and reported and (2) internal controls were effective, including fraud controls.

U.S. Postal Service OIG

COVID-19 Leave Administration

Our objective was to assess the Postal Service’s management of its employees’ use of novel coronavirus disease (COVID-19) leave under the Families First Coronavirus Response Act (FFCRA). Although the FFCRA expired on December 31, 2020, the Postal Service continued to allow liberal leave usage for employees who had a sickness related to COVID‑19. On March 11, 2021, the American Rescue Plan Act was signed into law. This Act is similar to the FFCRA in that it created a new type of leave. Effective March 12, 2021, and continuing through September 30, 2021, the American Rescue Plan Act provides...
U.S. Postal Service OIG

U.S. Postal Inspection Service Pandemic Response to Mail Fraud and Mail Theft

Our objective was to assess the Postal Inspection Service’s response to mail fraud and mail theft during the COVID-19 pandemic. After we began the audit, we received a congressional request from seven members of Congress asking us to identify what actions, if any, the Postal Inspection Service had taken to address the increase in mail theft during the COVID-19 pandemic.
U.S. Postal Service OIG

Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic

The OIG conducted a nationally representative survey to understand the ways the COVID-19 pandemic may have altered customer perceptions of the Postal Service and their habits around mail and other postal-related activities. The OIG found that Americans continued to hold favorable views of the Postal Service during the pandemic, underscoring the important role USPS plays for the nation. During the pandemic, the core ways customers interacted with the Postal Service were through mail receipt, post office visits, and delivery of online orders. Nearly 70 percent of survey respondents reported...
Social Security Administration OIG

The Social Security Administration's Telephone Services During June 2020

We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.