Reports
Impact of the COVID-19 Pandemic on IRS Customer Service Operations
Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy.
Interim Results of the 2020 Filing Season: Effect of COVID-19 Shutdown on Tax Processing and Customer Service Operations and Assessment of Efforts to Implement Legislative Provisions
Monitoring of GSA Activities in Response to the Coronavirus Disease 2019
The CARES Act provides GSA with $295.15M to prevent, prepare for, and respond to COVID-19 domestically or internationally. The GSA OIG will monitor GSA’s implementation of the CARES Act, and issue alert reports as necessary to advise management of potential problems, including any internal control issues. As significant risks or concerns are identified, the OIG will conduct additional audit assignments to address them specifically and in more detail.
Assessment of Actions Taken to Ensure Validity of Employer COVID-19 Relief Credits certain business entities.
(Audit number: 202040633) Objective: Assess the IRS’s processes and procedures to ensure the validity of COVID-19 relief credit claims.
SIGTARP Recommends Treasury Put to Better Use Unspent Funds in Tarp to Enhance Existing Unemployment Mortgage Assistance Through Hardest Hit Fund in Light of Recent Significant Unemployment
2020 Filing Season Individual Tax Return Processing
The overall objective was to evaluate whether the IRS timely and accurately processed individual paper and electronically filed tax returns during the 2020 Filing Season.