Reports
Mail Service During the Early Stages of the COVID-19 Pandemic
Systems Processing Economic Impact Payments Performed Well and the Get My Payment Application Security Vulnerabilities Are Being Remediated
Controls over Coronavirus Response Funding
Evaluate controls implemented by the IRS to ensure the $765.7 million in appropriated funds received for its Coronavirus response is adequately tracked and used for its intended purpose.
Employee Safety – Postal Service COVID-19 Response
Military, Diplomatic, and Other International Election Mail
Package Delivery in Rural and Dense Urban Areas
The U.S. Postal Service and Emergency Response: A History of Delivering for the American Public
Processing Readiness of Election and Political Mail During the 2020 General Elections
Telework in Response to the COVID-19 Pandemic (Interim Report)
The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.
Impact of the COVID-19 Pandemic on IRS Customer Service Operations
Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy.