Reports
Controls over Coronavirus Response Funding
Evaluate controls implemented by the IRS to ensure the $765.7 million in appropriated funds received for its Coronavirus response is adequately tracked and used for its intended purpose.
Employee Safety – Postal Service COVID-19 Response
Agile Products Toolkit
Agile Toolkit
Military, Diplomatic, and Other International Election Mail
Package Delivery in Rural and Dense Urban Areas
The U.S. Postal Service and Emergency Response: A History of Delivering for the American Public
Processing Readiness of Election and Political Mail During the 2020 General Elections
Telework in Response to the COVID-19 Pandemic (Interim Report)
The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.
Impact of the COVID-19 Pandemic on IRS Customer Service Operations
Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy.