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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Search reports, investigative results, and agency plansShowing 101 - 110 of 113 results
U.S. Postal Service OIG

Processing Readiness of Election and Political Mail During the 2020 General Elections

The Postal Service plays a vital role in the American democratic process and this role continues to grow as the volume of Election and Political Mail increases. In addition to the next general election, which will be held November 3, 2020, there will be federal elections for all 435 seats in the U.S. House of Representatives and 35 of the 100 seats in the U.S. Senate. There will also be 13 state and territorial elections for governor and numerous other state and local elections. Due to the COVID-19 pandemic, there is an expected increase in the number of Americans who will choose to vote by...
Audit |

Treasury Inspector General for Tax Administration

Telework in Response to the COVID-19 Pandemic (Interim Report)

The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.

Date Initiated: | Status of Work: Ongoing
Treasury Inspector General for Tax Administration

Impact of the COVID-19 Pandemic on IRS Customer Service Operations

Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy. 

Date Initiated: | Status of Work: Ongoing
Amtrak (National Railroad Passenger Corporation) OIG

Governance: Observations on Amtrak’s Use of CARES Act Funds

The objective for this management advisory report was to monitor and assess how the company is using CARES Act funds and the controls it has in place to accurately account for and report on them. The company experienced a sharp drop in ridership and passenger revenues in March 2020 as a result of the coronavirus pandemic. The company’s response included aggressive cost-cutting actions such as cancelling some of its train service and reducing management pay and retirement benefits. Despite these actions, the company projected that revenues would still not cover its reduced costs and requested...
Audit |
U.S. Postal Service OIG

Management Alert – Timeliness of Ballot Mail in the Milwaukee Processing & Distribution Center Service Area

On April 9 and April 16, 2020, we received requests from U.S. Senators Tammy Baldwin and Ron Johnson and U.S. Representatives Gwen Moore and Bryan Steil to investigate reports of absentee ballots not delivered in a timely manner for the Wisconsin primary election held Tuesday, April 7, 2020. This management alert responds to the congressional requests and presents our results and recommendations to address the issues identified in this report.
Audit |

Treasury Inspector General for Tax Administration

Interim Results of the 2020 Filing Season: Effect of COVID-19 Shutdown on Tax Processing and Customer Service Operations and Assessment of Efforts to Implement Legislative Provisions

Audit |
Department of Defense OIG

Audit of DoD Implementation of Section 3610 Authorized by the Coronavirus Aid, Relief, and Economic Security Act

We plan to begin this audit in May 2020. The objective of this audit is to assess DoD’s implementation of section 3610 as authorized by the Coronavirus Aid, Relief, and Economic Security Act, including whether contracting officers properly authorized and reimbursed contractor costs. We may revise the objective as the audit proceeds, and will also consider suggestions from management for additional or revised objectives.

Date Initiated: | Status of Work: Ongoing
Department of Defense OIG

Special Report on Best Practices and Lessons Learned for DoD Contracting Officials in the Pandemic Environment

Audit |
Department of Defense OIG

Special Report on Protecting Patient Health Information During the COVID‑19 Pandemic

Audit |
Treasury Inspector General for Tax Administration

Assessment of Actions Taken to Ensure Validity of Employer COVID-19 Relief Credits certain business entities.

(Audit number: 202040633) Objective: Assess the IRS’s processes and procedures to ensure the validity of COVID-19 relief credit claims.

Date Initiated: | Status of Work: Ongoing