Reports

The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.

Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy. 

The purpose of this memorandum is to provide the Office of Inspector General’s (OIG) comments on the Wildland Fire Response Plans (WFRP) that were developed in order to more safely and effectively combat wildland fires during the coronavirus (COVID-19) pandemic

The objective for this management advisory report was to monitor and assess how the company is using CARES Act funds and the controls it has in place to accurately account for and report on them. The company experienced a sharp drop in ridership and passenger revenues in March 2020 as a result of the coronavirus pandemic. The company’s response included aggressive cost-cutting actions such as cancelling some of its train service and reducing management pay and retirement benefits. Despite these actions, the company projected that revenues would still not cover its reduced costs and requested...

(Audit number: 202040633) Objective: Assess the IRS’s processes and procedures to ensure the validity of COVID-19 relief credit claims.