Reports
Search reports, investigative results, and agency plansShowing 41 - 50 of 54 results
U.S. Postal Service OIG
Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic
The OIG conducted a nationally representative survey to understand the ways the COVID-19 pandemic may have altered customer perceptions of the Postal Service and their habits around mail and other postal-related activities. The OIG found that Americans continued to hold favorable views of the Postal Service during the pandemic, underscoring the important role USPS plays for the nation. During the pandemic, the core ways customers interacted with the Postal Service were through mail receipt, post office visits, and delivery of online orders. Nearly 70 percent of survey respondents reported...
Small Business Administration OIG
Management Alert Serious Concerns About SBA’s Control Environment and the Tracking of Performance Results in the Shuttered Venue Operators Grant Program
The Office of Inspector General (OIG) is issuing this Management Alert regarding serious concerns with the control environment and the tracking of performance results in the Shuttered Venue Operators Grant (SVOG) program requiring immediate attention and action. SBA should take immediate action to reduce or eliminate risks by strengthening existing controls and implementing internal controls to address potential misuse of federal funds. Strong controls will ensure the SVOG program can effectively help eligible small business owners and entities that have suffered economic injury because of the...
Small Business Administration OIG
Evaluation of SBA’s Award Procedures for the CARES Act Entrepreneurial Development Cooperative Agreements
This report found that SBA awarded the CARES Act entrepreneurial development cooperative agreements and grants in accordance with applicable federal laws, regulations, and guidance. We found program officials established performance goals and identified performance indicators. To more effectively ensure performance goals are achieved as intended, SBA should clearly define the performance goals and set performance targets. We recommended that SBA enforce standard operating procedures requiring defined performance goals and include performance targets in all future SBDC and WBC cooperative...
Department of Health & Human Services OIG
Hospital Experiences Responding to the COVID-19 Pandemic: Hospital Pulse Surveys II
Department of Health & Human Services OIG
Trend Toward More Expensive Inpatient Hospital Stays in Medicare Emerged Before COVID-19 and Warrants Further Scrutiny
Department of Health & Human Services OIG
Opioid Use in Medicare Part D During the Onset of the COVID-19 Pandemic
Department of Health & Human Services OIG
Assessing CDC’s Adherence to Health and Safety Protocols During COVID-19 Response Efforts at the JFK International Airport’s Quarantine Station
Small Business Administration OIG
Inspection of SBA's Implementation of the Paycheck Protection Program
Department of Health & Human Services OIG
Trends in COVID-19 Testing Across Federal Departmental Health Programs
Department of Health & Human Services OIG