Reports
Search reports, investigative results, and agency plansShowing 1 - 10 of 23 results
Federal Reserve Board & CFPB OIG
Following Established Processes Helped FRB New York and the Board Reduce Risks Associated With Lending Facility Contracts
Federal Reserve Board & CFPB OIG
The CFPB Implemented Safety Measures in Accordance With Its Reentry Plan
U.S. Postal Service OIG
Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic
The OIG conducted a nationally representative survey to understand the ways the COVID-19 pandemic may have altered customer perceptions of the Postal Service and their habits around mail and other postal-related activities. The OIG found that Americans continued to hold favorable views of the Postal Service during the pandemic, underscoring the important role USPS plays for the nation. During the pandemic, the core ways customers interacted with the Postal Service were through mail receipt, post office visits, and delivery of online orders. Nearly 70 percent of survey respondents reported...