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PBS Did Not Always Follow CDC and Internal Guidance to Limit the Risk of COVID-19 Exposure
Issue timely notification of all COVID-19 incidents in GSA-controlled facilities to all occupant agencies, contractors, and visitors. In addition, take steps to maximize awareness of COVID-19 incidents in GSA-controlled facilities.
Ensure that tenant agencies are aware of the requirement to immediately notify PBS of COVID-19 incidents.
Ensure that Scope 3 – COVID-19 Cleaning is followed whenever a COVID-19 incident occurs in a GSA-controlled facility.
Ensure inspection procedures and guidance are clear, concise, and include appropriate processes to conduct and document inspections for Scope 3 – COVID-19 Cleaning. Also, ensure that inspection requirements are communicated to staff.
Implement quality assurance procedures that ensure PBS’s consistent oversight of the delivery of safe, efficient, and effective custodial services.