Reports
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New York, Ulster County Office of the Comptroller
Audit of the Ulster County Service Center
The COVID-19 pandemic resulted in upheaval to the economy and government services. Ulster County needed to address the questions of people and organizations during the pandemic as it related to public health concerns. To address public questions and concerns, Ulster County established a COVID hotline. Despite allocating significant resources to promotion and widening the scope of the Service Center, it still receives few calls. The call volume does not seem to align with the staffing and additional resources being allocated to operate a separate unit of government. This downtime could...
Treasury Inspector General for Tax Administration
The Taxpayer Advocate Service Assisted Thousands of Taxpayers With CARES Act Issues but Faced Challenges in Identifying and Tracking Applicable Cases
Treasury Inspector General for Tax Administration
People First Initiative Actions Helped Taxpayers During the Pandemic; However, Many Taxpayers Received Inaccurate Collection Notices
Treasury Inspector General for Tax Administration
Effects of the COVID-19 Pandemic on Business Tax Return Processing Operations
Treasury Inspector General for Tax Administration
Implementation of Tax Year 2020 Employer Tax Credits Enacted in Response to the COVID-19 Pandemic
New York, Ulster County Office of the Comptroller
Survey Results on the American Rescue Plan
The Comptroller’s Office surveyed Ulster residents on potential uses of the American Rescue Plan funds. The survey was promoted on social media from March 24 through May 3, 2021, and in electronic newsletters to the Comptroller’s Office distribution lists. Two hundred and twelve people responded. Respondents were provided with 14 potential options for the use of funds and asked to grade each on a score of 1 to 10.
Treasury Inspector General for Tax Administration
Assessment of the Effects of the Coronavirus Pandemic on Customer Service Operations
Treasury Inspector General for Tax Administration
Oversight of the Internal Revenue Service’s Response to the American Rescue Plan Act of 2021
Treasury Inspector General for Tax Administration
Interim Report – The IRS Leveraged Its Telework Program to Continue Operations During the COVID-19 Pandemic
Treasury Inspector General for Tax Administration