Reports
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Social Security Administration OIG
The Social Security Administration’s Telephone Service Performance (Congressional Response Report)
Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Department of Labor OIG
Audit of Employment and Training Grant Subrecipients
In March 2020, the COVID-19 pandemic caused many of ETA’s job training programs to cease operation. This interrupted participants’ job training, hence potentially preventing them from completing their training and getting a job in the areas they were trained. This audit will assess the impact of the pandemic on ETA’s job training programs by reviewing which and how many job training programs were interrupted and how ETA was able to resume training and ensure participants completed training programs they had started prior to the pandemic.
Social Security Administration OIG
The Social Security Administration's Telephone Services During June 2020
We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.