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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Search reports, investigative results, and agency plansShowing 1 - 10 of 12 results
New York, Ulster County Office of the Comptroller

Audit of the Ulster County Service Center

The COVID-19 pandemic resulted in upheaval to the economy and government services. Ulster County needed to address the questions of people and organizations during the pandemic as it related to public health concerns. To address public questions and concerns, Ulster County established a COVID hotline. Despite allocating significant resources to promotion and widening the scope of the Service Center, it still receives few calls. The call volume does not seem to align with the staffing and additional resources being allocated to operate a separate unit of government. This downtime could...
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Department of the Treasury OIG

CORONAVIRUS DISEASE 2019 PANDEMIC RELIEF PROGRAMS: Audit of the Community Development Financial Institutions Fund's Implementation of the CDFI Rapid Response Program

Audit |

Treasury Inspector General for Tax Administration

The Taxpayer Advocate Service Assisted Thousands of Taxpayers With CARES Act Issues but Faced Challenges in Identifying and Tracking Applicable Cases

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Treasury Inspector General for Tax Administration

People First Initiative Actions Helped Taxpayers During the Pandemic; However, Many Taxpayers Received Inaccurate Collection Notices

Audit |
Treasury Inspector General for Tax Administration

Effects of the COVID-19 Pandemic on Business Tax Return Processing Operations

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Treasury Inspector General for Tax Administration

Implementation of Tax Year 2020 Employer Tax Credits Enacted in Response to the COVID-19 Pandemic

Audit |
Environmental Protection Agency OIG

EPA's National Vehicle and Fuel Emissions Laboratory Has Taken Steps to Mitigate Impact of Coronavirus Pandemic on Mobile Source Emission Compliance

This report examines the EPA’s activities to oversee mobile source compliance with clean air laws and regulations during the coronavirus pandemic. It highlights National Vehicle and Fuel Emissions Laboratory’s efforts to minimize the potential for noncompliance during the pandemic and the importance of returning to full testing capacity to provide the most effective oversight.
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Treasury Inspector General for Tax Administration

Assessment of the Effects of the Coronavirus Pandemic on Customer Service Operations

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Treasury Inspector General for Tax Administration

Results of the 2020 Filing Season and Effects of COVID-19 on Tax Processing Operations

Audit |
Treasury Inspector General for Tax Administration

Interim Report - Taxpayer Advocate Service Actions to Assist Taxpayers in Response to the Implementation of the Coronavirus Aid, Relief, and Economic Security Act

Audit |