Reports
Search reports, investigative results, and agency plansShowing 1 - 10 of 14 results
Social Security Administration OIG
The Social Security Administration’s Telephone Service Performance (Congressional Response Report)
Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Treasury Inspector General for Tax Administration
The Taxpayer Advocate Service Assisted Thousands of Taxpayers With CARES Act Issues but Faced Challenges in Identifying and Tracking Applicable Cases
Railroad Retirement Board OIG
Audit of the Utilization of ARPA Information Technology Modernization Funds at the Railroad Retirement Board
The objectives of this audit are to: 1) obtain, review, and assess agency plans to expend these funds, 2) determine the current status of the RRB IT initiatives to expend all or part of the appropriation, 3) evaluate if the project progress is in accordance with the RRB’s project plan timeline, and reasons for delay, if any, 4) evaluate if the RRB’s goals and timeline are reasonable and attainable to achieve the intended purpose as stated in agency plans, and 5) evaluate the outcomes of the project relative to the anticipated improvements.
Treasury Inspector General for Tax Administration
People First Initiative Actions Helped Taxpayers During the Pandemic; However, Many Taxpayers Received Inaccurate Collection Notices
Treasury Inspector General for Tax Administration
Effects of the COVID-19 Pandemic on Business Tax Return Processing Operations
Treasury Inspector General for Tax Administration
Implementation of Tax Year 2020 Employer Tax Credits Enacted in Response to the COVID-19 Pandemic
Treasury Inspector General for Tax Administration
Assessment of the Effects of the Coronavirus Pandemic on Customer Service Operations
Treasury Inspector General for Tax Administration
Oversight of the Internal Revenue Service’s Response to the American Rescue Plan Act of 2021
Social Security Administration OIG
The Social Security Administration's Telephone Services During June 2020
We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.
Treasury Inspector General for Tax Administration