Reports

Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.

The objective of our ongoing inspection is to evaluate FNS’ oversight of TEFAP—this report provides the interim results on what criteria FNS used to approve States for food and administrative funds provided under the FFCR and CARES Acts.

The objectives of this audit are to: 1) obtain, review, and assess agency plans to expend these funds, 2) determine the current status of the RRB IT initiatives to expend all or part of the appropriation, 3) evaluate if the project progress is in accordance with the RRB’s project plan timeline, and reasons for delay, if any, 4) evaluate if the RRB’s goals and timeline are reasonable and attainable to achieve the intended purpose as stated in agency plans, and 5) evaluate the outcomes of the project relative to the anticipated improvements.

The objective of our ongoing inspection is to evaluate FNS’ oversight of TEFAP— this report provides interim results on whether FNS identified risks related to the safe and efficient distribution of USDA-food assistance to States during the COVID-19 pandemic.

OIG reviewed FNS’ controls over the SNAP Online Purchasing Pilot in response to the COVID 19 pandemic.

We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.