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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Reports

Search reports, investigative results, and agency plansShowing 1 - 5 of 5 results
Federal Reserve Board & CFPB OIG

Audit of the CFPB’s Consumer Response Operations

Pursuant to the Dodd-Frank Act, the CFPB’s Office of Consumer Response collects, monitors, and responds to consumer complaints on financial services and products. The CFPB uses these consumer complaints to help inform the agency’s supervision activities, enforce federal consumer financial laws, and write rules and regulations. With an increase in consumer complaints as a result of the COVID-19 pandemic, Consumer Response faces an operational risk with respect to the timeliness in which it can respond to consumer complaints. We plan to assess the effectiveness of the CFPB’s processes for reviewing and responding to consumer complaints. 

Department of Agriculture OIG

COVID-19—Oversight of the Emergency Food Assistance Program—Interim Report

The objective of our ongoing inspection is to evaluate FNS’ oversight of TEFAP—this report provides the interim results on what criteria FNS used to approve States for food and administrative funds provided under the FFCR and CARES Acts.
Department of Agriculture OIG

COVID-19—Oversight of the Emergency Food Assistance Program-Interim Report

The objective of our ongoing inspection is to evaluate FNS’ oversight of TEFAP— this report provides interim results on whether FNS identified risks related to the safe and efficient distribution of USDA-food assistance to States during the COVID-19 pandemic.
Department of Agriculture OIG

COVID-19—Supplemental Nutrition Assistance Program Online Purchasing in Response to the Coronavirus Disease 2019

OIG reviewed FNS’ controls over the SNAP Online Purchasing Pilot in response to the COVID 19 pandemic.
Peace Corps OIG

FY 2020 Annual Plan Revision

The Office of Inspector General's annual plan revision outlines changes to our FY 2020 Annual Plan due to the COVID-19 pandemic.