Reports

OSA has conducted a performance audit of MassHealth’s payments for telehealth behavioral health services for the period January 1, 2020 through June 30, 2021. During this period, MassHealth paid approximately $96,464,816, for 1,306,414 claims, to its providers for telehealth behavioral health services to MassHealth members. The purpose of this audit was to determine whether MassHealth monitored telehealth practices for behavioral health services to ensure compliance with its All-Provider Bulletins.

In this performance audit, we examined the reports Massachusetts Sheriffs' Association (MSA) collected from sheriffs’ offices, and we reviewed MSA’s policies and procedures as well as its budgetary language requirements. The audit found that MSA did not ensure the consistency and accuracy of cost-per-inmate reports and that MSA did not establish policies and procedures for coordinating and standardizing services and programs at the sheriffs’ offices.

The audit examined Massachusetts Commission Against Discrimination's (MCAD) case management system to determine whether a backlog was present. The audit also reviewed whether MCAD had created a process for ensuring that CARES Act funds received complied with the policies issued by the Office of the Comptroller of the Commonwealth and whether the employees processing these funds were trained in risk management and information security as required by the Executive Office of Technology Services and Security.