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Read our report on six communities’ experiences with pandemic funding and programs, which provides valuable lessons learned to improve federal emergency response programs.

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Search reports, investigative results, and agency plansShowing 21 - 23 of 23 results
Small Business Administration OIG

Evaluation of the CARES Act Debt Relief to 7(a) Borrowers

Inspection / Evaluation |

U.S. Postal Service OIG

Package Delivery in Rural and Dense Urban Areas

In 2019, carriers delivered nearly 6 billion packages to every corner of America—more than 19 million every day. This represents an 87 percent increase in the U.S. Postal Service’s package volume since 2013, driven by booming ecommerce sales.
Inspection / Evaluation |
U.S. Postal Service OIG

The U.S. Postal Service and Emergency Response: A History of Delivering for the American Public

The U.S. Postal Service has a formal role in the federal National Response Framework, which guides the country’s response to disasters and emergencies like hurricanes, bioterrorism, pandemics and other incidents. The OIG examined how the Postal Service continues to support the American public during the ongoing COVID-19 pandemic, even as the outbreak affects postal operations. The Postal Service has delivered essential items like prescriptions, unemployment benefit and stimulus payments, personal protective equipment, and coronavirus test kits. The Postal Service also has provided a backbone...
Inspection / Evaluation |