Reports
Search reports, investigative results, and agency plansShowing 11 - 20 of 57 results
Social Security Administration OIG
Controls over the Social Security Administration’s National 800-number Service During the COVID-19 Pandemic
Objective: To determine whether the Social Security Administration had and used management controls over the service its 800 number employees provided callers during the COVID-19 pandemic.
Social Security Administration OIG
The COVID-19 Pandemic’s Effect on Disability Determination Services’ Processing of Disability Claims
Objective: To determine how the COVID-19 pandemic affected the disability determination services’ (DDS) processing of disability claims.
Tennessee Valley Authority OIG
Remote Application and Desktop Virtualization Client
The Office of the Inspector General audited the Tennessee Valley Authority’s (TVA) use of remote application and desktop virtualization client due to the risks of (1) potential system intrusion through misconfigurations and (2) continued elevated remote users during the COVID-19 pandemic. We found the configuration management control for TVA’s remote application desktop virtualization client was ineffective. However, we determined compensating access controls were in place to mitigate the risk to an overall acceptable level.
Department of Labor OIG
Insights on Telehealth Use and Program Integrity Risks in DOL Workers' Compensation Programs During the Pandemic
As part of the Pandemic Response Accountability Committee’s (PRAC)1 effort to provide policymakers and stakeholders with information about the nature of telehealth and its use across federal health care programs, the Office of Inspector General (OIG) conducted an evaluation to: (1) examine the use of telehealth across the Department of Labor’s (DOL) workers’ compensation programs during the first year of the COVID-19 pandemic, and (2) identify emerging risks related to the use of telehealth.