Reports
Telework in Response to the COVID-19 Pandemic (Interim Report)
The objective of the evaluation is to determine whether the IRS effectively used its telework program to reduce the impact of the COVID-19 pandemic on IRS operations.
Impact of the COVID-19 Pandemic on IRS Customer Service Operations
Assess the impact of the COVID-19 pandemic on IRS customer service operations and evaluate the development of the IRS’s comprehensive customer service strategy.
Governance: Observations on Amtrak’s Use of CARES Act Funds
Remote Inspection of Federal Correctional Complex Lompoc
Remote Inspection of Federal Correctional Complex Tucson
Interim Results of the 2020 Filing Season: Effect of COVID-19 Shutdown on Tax Processing and Customer Service Operations and Assessment of Efforts to Implement Legislative Provisions
Remote Inspections of Facilities Housing Federal Bureau of Prisons Inmates during the COVID-19 Pandemic
The OIG is conducting a capstone review analyzing the findings of 15 published remote inspection reports of 16 facilities housing BOP inmates during the 2019 Novel Coronavirus Disease (COVID-19) pandemic and remaining challenges for the BOP during the pandemic and beyond. These inspections assessed whether BOP-managed institutions, contract institutions, and contract Residential Reentry Centers complied with available guidance and best practices regarding preventing, managing, and containing potential COVID-19 outbreaks in correctional and residential reentry settings, and highlighted particular challenges faced by specific institutions. In addition to the three surveys the OIG conducted in 2020 regarding BOP’s COVID-19 pandemic response, the OIG is also conducting two additional surveys in 2021 – a second survey of BOP federal prison staff and a new survey of inmates.