Reports

Based on our audit of the State’s Comprehensive Annual Financial Report, we reported internal control weaknesses and instances of noncompliance over financial reporting. For example, the Department of Economic Security did not put all critical identity-verification or other anti-fraud measures in place before paying federal CARES Act unemployment insurance benefits and reported it paid over $4 billion in fraudulent identity theft unemployment insurance benefits claims through September 4, 2021, when the benefits ended.

This audit report assessed what factors caused delays in the Kansas Department of Labor’s unemployment claims processing during the COVID-19 pandemic? To answer this question, we spoke with officials from the Kansas Department of Labor (KDOL) and reviewed KDOL staffing, incident, and call center reports. This audit also includes an updated unemployment insurance fraud estimate. In February 2021 we released the first part of this audit. In that audit we reported a preliminary estimate of how much fraud could have occurred in Kansas in 2020. In this report, we used KDOL claims data from January...

The objective of our audit was to determine if the Department of Labor and Workforce Development (Department) maintained an adequate information technology service management level during the increase in claims processing related to the COVID-19 pandemic. We found that the Department provided a sufficient information technology service management level to claimants to meet the increased needs in the unemployment insurance claims processing environment, and we found no evidence that delays in the processing of initial claims or recertifications were caused by deficiencies in the information...