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Social Security Administration OIG

The Social Security Administration’s Telephone Service Performance (Congressional Response Report)

Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Special Inspector General for Pandemic Recovery

Fiscal Year 2022 Audit Plan

Special Inspector General for Pandemic Recovery

Direct Loan Program Survey Results

Social Security Administration OIG

The Social Security Administration's Telephone Services During June 2020

We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.