Reports
Search for reports and investigative results.
Showing 1 - 10 of 55 results
Department of Labor OIG
COVID-19: Recovery of Millions in Pandemic-Related UI Overpayments Improperly Waived, Including Fraud
The Employment and Training Administration (ETA) was responsible for oversight of CARES Act UI programs. Based on concerns that states may have unintentionally waived the recovery of ineligible overpayments, including fraud, DOL OIG performed an audit to determine if ETA’s guidance and oversight ensure states only waived the recovery of eligible overpayments? DOL OIG found ETA’s guidance and oversight did not ensure states only waived the recovery of eligible overpayments for the three key pandemic-related UI programs from March 27, 2020, to June 30, 2023. ETA did not detect that Michigan and...
Department of Labor OIG
COVID-19: ETA Needs to Improve its Oversight of States' Efforts to Identify UI Fraud Using Deceased Persons' Social Security Numbers
As of September 2022, the OIG reported $45.6 billion in unemployment fraud, including $139.5 million from claims using deceased individuals' Social Security numbers. DOL OIG found that fraudulent unemployment insurance claims were filed using deceased individuals' Social Security Numbers by 10 State Workforce Agencies (SWAs). The Employment and Training Administration (ETA) failed to effectively monitor or report on these claims, which hindered efforts to identify high-risk fraud areas. DOL OIG found $586,782 in benefits paid, with $302,686 confirmed as fraudulent. Although no new...
Department of Veterans Affairs OIG
VHA Progressed in the Follow-Up of Canceled Appointments during the Pandemic but Could Use Additional Oversight Metrics
The OIG reviewed the Veterans Health Administration’s (VHA) progress in monitoring their follow-up of canceled appointments during the COVID-19 pandemic.In 2020, the OIG reported that VHA had not followed up on about 32 percent of canceled appointments. VHA then implemented the Cancelled Appointments and Consult Management Initiative and created a cancellation report to track follow-up conducted for appointments originally scheduled to occur after July 21, 2020. The report allowed tracking by types of care, by month, and cumulatively, but VHA did not use all the reporting features. VHA...
Department of Veterans Affairs OIG
Audie L. Murphy Memorial Veterans’ Hospital Missed Opportunities to Distribute Excess Ventilators during the COVID-19 Pandemic
The COVID-19 pandemic caused a surge in demand for ventilators and provoked concerns about potential supply shortages across VA medical facilities. During the course of a previous broader review, the VA Office of Inspector General (OIG) uncovered a potential issue with the number of ventilators procured and stored at the Audie L. Murphy Memorial Veterans’ Hospital in San Antonio, Texas, and sought to determine whether they had been properly requested, acquired, received, and accounted for.The OIG found the facility acquired more ventilators from March 1, 2020, through November 30, 2021, than...
Department of Veterans Affairs OIG
Deficiencies in Select Community Care Consult (Stat) Processes During the COVID-19 Pandemic
The VA Office of Inspector General (OIG) conducted a national review of stat community care consults generated during the outset of the COVID-19 pandemic to evaluate consult processes. Patient involvement in care urgency disagreements and reporting of adverse events in community care were also reviewed. When the OIG identified deficiencies in processes, electronic health records (EHRs) of the patients at issue were further examined for potential negative outcomes. The OIG did not identify any negative care outcomes.For the 2,236 stat community care consults generated from March 20, 2020...
Department of Veterans Affairs OIG
Use and Oversight of the Emergency Caches Were Limited during the First Wave of the COVID-19 Pandemic
The OIG assessed how effectively VA managed its emergency caches during the first wave of the COVID-19 pandemic in early 2020. These caches contain a standard supply of drugs and medical supplies, including some personal protective equipment, for use during a public health emergency.The review team found that use and oversight of the emergency caches were limited. Only nine of 144 medical facilities activated their emergency caches during the review period (February through June 2020). Among the reasons they were not used included medical facility directors reporting supplies were not needed...
Department of Veterans Affairs OIG
Systems and Tools Implemented to Track COVID-19 Vaccine Data
The VA Office of Inspector General (OIG) examined whether the Veterans Health Administration (VHA) implemented data collection and reporting systems to report on the supply of COVID-19 vaccines to VA medical facilities and doses administered to VA employees and veterans enrolled in VA’s healthcare system (approximately 9.5 million individuals). Although essential for national reporting, tracking VA vaccine data is difficult because VA does not have a centralized national pharmacy inventory management system to track vaccine supply at facilities.Although VHA staff swiftly developed data...
Department of Labor OIG
COVID-19: ETA Needs to Improve Its Oversight of States' Efforts to Identify UI Fraud Using Suspicious Email Accounts
DOl OIG had concerns regarding UI benefits specifically to what extent did ETA and state workforce agencies (SWA) address potentially fraudulent CARES Act UI claims filed using suspicious email accounts. 10 SWAs were reviewed and DOL OIG found ETA took limited action to ensure states properly addressed the potentially fraudulent UI claims. ETA did not perform the proper oversight actions, because ETA considered its oversight responsibilities to be limited. ETA 's ability to assess UI program performance, identify high-risk areas and provide states with additional tools, because ETA did not...