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Michigan Office of the Auditor General

Performance Audit: Claims Processing During the COVID-19 Pandemic Unemployment Insurance Agency Department of Labor and Economic Opportunity

The federal CARES Act created new federal unemployment compensation (UC) programs including Pandemic Emergency Unemployment Compensation, Pandemic Unemployment Assistance, and Federal Pandemic Unemployment Compensation, increasing the weekly benefit amount, and expanding eligibility to claimants not otherwise eligible for unemployment benefits. From March 15, 2020, through June 30, 2022, the Unemployment Insurance Agency (UIA) paid $39.9 billion in UC claims from 5.8 million claims created for 3.48 claimants. This audit report is the fourth of a series of five audit reports on UIA claims...