Reports

Search for reports and investigative results.

Social Security Administration OIG

The Social Security Administration’s Enumeration Services During the COVID-19 Pandemic

Objective: To determine whether the Social Security Administration (SSA) complied with its enumeration policies and procedures and had adequate controls over managing evidentiary documents submitted to support Social Security number (SSN) card applications during the COVID-19 pandemic.

Full Details: Oversight.gov Report Page

Audit | 9/30/2022

1 - Closed

Develop and periodically conduct comprehensive refresher training on topics including but not limited to: - processing original Social Security Number (SSN) cards for individuals aged 12 or older and emphasize requirements and documentation of the in-person interview;- acceptable forms of evidentiary documents, and- processing new (different) and replacement SSN cards when adoption

10 - Open

Complete the privacy assessments for the WorkTrack application.

2 - Closed

Update quality control reviews to include comparison of SSNAP inputs to an applicant-submitted Form SS-5 and evidentiary documents, and provide feedback to the technicians who made input errors (such as race and ethnicity) or did not use the appropriate evidentiary documents.

3 - Closed

Revise enumeration policy to include clear instructions for when Form SSA-5002 is required and how to properly document the form.

4 - Closed

Update Program Operations Manual System (POMS) to provide current instructions for enumeration notices and archive outdated policy.

5 - Closed

Retain enumeration notices in the Online Retrieval System for individuals with assigned SSNs.

6 - Closed

Create and implement automated tools to assist staff in navigating through enumeration evidentiary document requirements.

7 - Closed

Take corrective action on all keying errors and cross-referencing errors we identified.

8 - Closed

Require managers to verify that incident reports are submitted through the Personally Identifiable Information (PII) Loss Reporting Tool before they approve reimbursement to customers for replacing lost original documents.

9 - Closed

Update the National Mail Handling Business Process to include standard Agency-wide mitigation steps for misdirected mail including original documents.

Department of Labor OIG

Alert Memorandum: ETA Needs to Incorporate Data Analytics Capability to Improve Oversight of the Unemployment Insurance Program

Full Details: Oversight.gov Report Page

Other | 9/25/2023

Department of Education OIG

Yukon-Koyukuk School District’s Use of Elementary and Secondary School Emergency Relief Funds (Alaska)

We performed this review to determine whether the Yukon-Koyukuk School District’s (Alaska) expended Elementary and Secondary School Emergency Relief (ESSER) grant funds for allowable purposes in accordance with applicable requirements. We determined that all of the ESSER expenditures we reviewed for the Yukon-Koyukuk School District (Yukon-Koyukuk) were allowable. However, we found that Yukon-Koyukuk did not comply with key competitive procurement process or documentation requirements when procuring the goods or services associated with three (38 percent) of eight non-personnel expenditures...

Full Details: Oversight.gov Report Page

Other | 10/30/2024

Department of Education OIG

Duplicate Higher Education Emergency Relief Fund Grant Awards

This flash report presents our finding concerning duplicate Higher Education Emergency Relief Fund (HEERF) grant awards to institutions of higher education.1 This report includes a recommendation to enhance the U.S. Department of Education’s (Department) ability to prevent, identify, and correct duplicate HEERF grant awards.We identified 25 duplicate HEERF grant awards that OPE made to 24 schools, totaling about $73 million, which had not been corrected and documented in G5 as of August 2021. OPE officials stated that their processes for reviewing and approving HEERF applications and awards...

Full Details: Oversight.gov Report Page

Other | 6/09/2022

Department of the Treasury OIG

Desk Review of Phoenix, Arizona’s Use of Coronavirus Relief Fund Proceeds

Full Details: Oversight.gov Report Page

Other | 7/21/2023

Treasury Inspector General for Tax Administration

American Rescue Plan Act: Assessment of the Child Tax Credit Update Portal’s Capabilities and Related Processes

Full Details: Oversight.gov Report Page

Department of Labor OIG

ETA Needs to Improve Its Oversight of States' Efforts to Identify UI Fraud Using Federal Prisoners' Social Security Numbers

A federal investigation found that $267.3 million in unemployment benefits may have been improperly paid through claims using federal prisoners’ Social Security numbers during the COVID-19 pandemic. Auditors found that the U.S. Department of Labor failed to properly oversee state investigations, track fraudulent payments, and ensure states had access to tools that could detect fraud. Of the $684,475 in benefits reviewed across 10 state workforce agencies, $135,642 was confirmed as fraudulent, raising concerns that additional fraud went undetected due to weak oversight, staffing shortages, and...

Full Details: Oversight.gov Report Page

Audit | 6/10/2026

Department of Veterans Affairs OIG

The Veterans Health Administration Needs to Do More to Promote Emotional Well-Being Supports Amid the COVID-19 Pandemic

The Veterans Health Administration (VHA) Office of Emergency Management issued the initial COVID-19 Response Plan on March 23, 2020, and then an updated version on August 7, 2020. The National Center for Organization Development created a COVID-19 rapid response consultation process for VHA leaders in a supervisory role. The Organizational Health Council developed a team that coordinated with multiple VHA program offices to create a COVID-19 Employee Support Toolkit and other resources. Additionally, several program offices independently created and disseminated employee well-being resources...

Full Details: Oversight.gov Report Page

Review | 5/10/2022

Treasury Inspector General for Tax Administration

Recurring Identification Is Needed to Ensure That Employers Full Pay the Deferred Social Security Tax

Full Details: Oversight.gov Report Page

Audit | 5/22/2023

Department of Veterans Affairs OIG

Care in the Community Consult Management During the COVID-19 Pandemic at the Martinsburg VA Medical Center in West Virginia

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the Martinsburg VA Medical Center (facility) in West Virginia to assess allegations of failure to schedule a Care in the Community (CITC) COVID Priority 1 cardiology consult within Veterans Health Administration requirements, and delays in CITC consult scheduling caused by inadequate CITC staffing.The OIG substantiated that a COVID Priority 1 CITC cardiology consult was not scheduled within 30 days of the clinically indicated date. The OIG determined that the consult was amongst a backlog of approximately 5,000...

Full Details: Oversight.gov Report Page

Inspection / Evaluation | 2/16/2022

1 - Closed

The Veterans Integrated Service Network Director confirms that weekly calls with facility and Veterans Integrated Service Network leaders are held to discuss active Improvement Action Plans, progress made, timelines, and next steps.

2 - Closed

The Martinsburg VA Medical Center Director verifies that Improvement Action Plans, identifying areas of improvement and outlining recommendations, are in place for unmet national Care in the Community performance metrics.

3 - Closed

The Martinsburg VA Medical Center Director ensures COVID Priority 1 consults are run and reviewed by Care in the Community managers and staff daily.

4 - Closed

The Martinsburg VA Medical Center Director confirms that clinical reviews of COVID Priority 1 active consults are completed and documented, monitors compliance, and takes action as warranted.

5 - Closed

The Martinsburg VA Medical Center Director ensures a process is in place to review and address consults for patients who died prior to being scheduled or seen by a community care provider to determine if an adverse event occurred as a result of a delay in processing a patient’s consult.

6 - Closed

The Martinsburg VA Medical Center Director evaluates the effectiveness of strategies to manage the backlog of active consults and the use of urgent and emergent to prioritize consults for scheduling, determines if changes in practice are warranted, and documents the agreed upon process.

7 - Closed

The Martinsburg VA Medical Center Director conducts a review to determine who, outside Care in the Community staff, is facilitating appointment scheduling and evaluates if the scheduling assistance of other services is an effective use of resources, and establishes a standardized process to align practices.

8 - Closed

The Martinsburg VA Medical Center Director ensures Care in the Community staffing levels are adequate to support the processing of consults according to time frames set by the Veterans Health Administration.

Date Range

Report Category

Submitting Agency

Fraud Type

Agency Reviewed

Related Organizations

Any Recommendations

Any Open Recommendations

Reports

The Social Security Administration’s Enumeration Services During the COVID-19 Pandemic

Alert Memorandum: ETA Needs to Incorporate Data Analytics Capability to Improve Oversight of the Unemployment Insurance Program

Yukon-Koyukuk School District’s Use of Elementary and Secondary School Emergency Relief Funds (Alaska)

Duplicate Higher Education Emergency Relief Fund Grant Awards

Desk Review of Phoenix, Arizona’s Use of Coronavirus Relief Fund Proceeds

American Rescue Plan Act: Assessment of the Child Tax Credit Update Portal’s Capabilities and Related Processes

ETA Needs to Improve Its Oversight of States' Efforts to Identify UI Fraud Using Federal Prisoners' Social Security Numbers

The Veterans Health Administration Needs to Do More to Promote Emotional Well-Being Supports Amid the COVID-19 Pandemic

Recurring Identification Is Needed to Ensure That Employers Full Pay the Deferred Social Security Tax

Care in the Community Consult Management During the COVID-19 Pandemic at the Martinsburg VA Medical Center in West Virginia

Glossary

Glossary name will go here