Reports

This audit report is the fifth and final in a series of audit reports on Michigan Unemployment Insurance Agency (UIA) claims processing during the COVID-19 pandemic. This report identifies that Michigan's UIA did not accurately assess fraud penalties on claims when it determined intentional misrepresentation occurred, and estimates the agency undercalculated penalties on these claims by nearly 50 percent.

The objective of this audit was to determine whether the Department of Commerce, Division of Employment Security (DES) limited improper payments to less than 10 percent of paid claims as required by the U.S. Department of Labor, and if not to identify the impact and causes of improper payments. DES reported that the improper unemployment insurance payment rate averaged 18 percent during the period of April 1, 2016, through March 31, 2021. The Auditor noted that DES management should implement U.S. Department of Labor recommendations, best practices, and strategies to limit DES’s improper...

The Mississippi Department of Employment Security (MDES) administers Mississippi’s unemployment benefits programs. With the influx of jobless claims and COVID relief aid as a result of the pandemic, total unemployment benefit claims increased from $59.6 million in FY 2019 to $2.1 billion in FY 2020. With this infusion of money came massive fraud and misspending. For example, from FY 2020 to FY 2021, known overpayments increased from $118 million to $474 million. The massive loss of money from Mississippi’s unemployment fund is partially the result of MDES bypassing or altering their own...

On February 8, 2022, Pinecrest Supports and Services Center (PSSC) Regional Administrator Shannon Thorn notified the Louisiana Legislative Auditor (LLA), in writing, of a possible misappropriation of public funds by then PSSC Police Captain David Patterson. LLA initiated this investigative audit to determine the extent to which Mr. Patterson recorded overtime hours he did not work. From July 2020 to December 2021, Mr. Patterson recorded and was paid $15,099 for 391 hours of COVID-19 overtime on weekend days that he either did not work or failed to go through PSSC’s mandatory COVID-19 screening...

From May 21, 2021 to November 9, 2021, the Louisiana Department of Education (DOE) paid $486,050 on two emergency contracts without first obtaining the Louisiana Board of Elementary and Secondary Education’s (BESE’s) approval. The Louisiana Administrative Code requires that professional and consulting services contracts recommended by the Superintendent of Education at, or above, a certain amount (currently $50,000) be approved by BESE. By paying contractors for professional and consulting services prior to obtaining BESE’s approval, DOE may have violated a provision of the Louisiana...

This audit report provides the results of our evaluation of the Louisiana Workforce Commission’s Unemployment Insurance program and federally-funded COVID-19 pandemic-related unemployment assistance program. The purpose of this audit was to determine if apparently ineligible employees of the State of Louisiana were paid unemployment benefits Overall, we found that, for the period of February 2, 2020, through July 24, 2021, LWC made approximately $6.1 million in State and Federal unemployment benefit payments to 1,054 state employees who do not appear to have been eligible for these programs...

During the COVID-19 pandemic, unemployment in Colorado and nationwide led to an increase in claims for benefits. For example, the Department received 1,100 percent more claims in Calendar Year 2020 than it received in Calendar Year 2019.

On October 27, 2020, the Employment Security Department (ESD) notified our Office regarding a potential loss of public funds, as required by state law. Our investigation determined a misappropriation of unemployment insurance benefit funds occurred at ESD, totaling $315,282, and that ESD made an additional $121,503 in questionable payments related to this situation between January 1, 2020, and December 31, 2020. ESD also referred the case to the U.S. Department of Labor’s Office of Inspector General and the Federal Bureau of Investigation for investigation.

The COVID-19 Pandemic presented the Department with many challenges and obstacles including a sharp increase in the volume of unemployment claims as well as the expansion of regular unemployment benefits by the federal government. The Department did not have the man-power or technology resources to adequately deal with this drastic increase in claim activity and the addition of new federal unemployment funding. The Department’s legacy unemployment System, Ohio Job Insurance (OJI), has been in place since 2004. Due to its age and functionality, it was unable to handle the increased volume of...

The COVID-19 pandemic drove the Office of the New York State Comptroller to move forward creatively and identify new ways to tap into and analyze data. Auditors and examiners pursued increased data analysis and used a wider variety of data sources in audit planning and risk assessment, including the Statewide Financial System, First New York data warehouse, New York Benefits Eligibility and Accounting System, CVS Health, National Highway Traffic Safety Administration, and the U.S. Department of Labor’s Employment and Training Administration, as well as internal State agency data.