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Search reports, investigative results, and agency plansShowing 1 - 9 of 9 results
Social Security Administration OIG

Controls over the Social Security Administration’s National 800-number Service During the COVID-19 Pandemic

Objective: To determine whether the Social Security Administration had and used management controls over the service its 800 number employees provided callers during the COVID-19 pandemic.
Social Security Administration OIG

The COVID-19 Pandemic’s Effect on Disability Determination Services’ Processing of Disability Claims

Objective: To determine how the COVID-19 pandemic affected the disability determination services’ (DDS) processing of disability claims.
Social Security Administration OIG

The Social Security Administration’s Enumeration Services During the COVID-19 Pandemic

Objective: To determine whether the Social Security Administration (SSA) complied with its enumeration policies and procedures and had adequate controls over managing evidentiary documents submitted to support Social Security number (SSN) card applications during the COVID-19 pandemic.
Social Security Administration OIG

The Social Security Administration’s Mail Processing During the COVID-19 Pandemic

Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.
Social Security Administration OIG

The Social Security Administration’s Telephone Service Performance (Congressional Response Report)

Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Social Security Administration OIG

Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years

Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.
Social Security Administration OIG

The Social Security Administration's Telephone Services During June 2020

We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.
Department of Energy OIG

The Department of Energy's Unclassified Cybersecurity Program - 2021

This review is a culmination of the OIG's work on FISMA as well as additional cybersecurity and technology work performed by the OIG throughout the year.  The review this fiscal year includes additional work to address questions raised by members of Congress related to information technology and cybersecurity during the Department of Energy's maximum telework posture.
 

Department of Energy OIG

The Department of Energy's Implementation of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) Related to Contractor Paid Leave.

The review will determine: (a) how the Department is administering, recording, and reporting contractor paid leave reimbursements, (b) who is responsible for selecting the labor categories/positions that qualify and under what circumstances, and (c) the amount of contractor paid leave reimbursements under the CARES Act for the period examined.