Reports

This audit report is the fifth and final in a series of audit reports on Michigan Unemployment Insurance Agency (UIA) claims processing during the COVID-19 pandemic. This report identifies that Michigan's UIA did not accurately assess fraud penalties on claims when it determined intentional misrepresentation occurred, and estimates the agency undercalculated penalties on these claims by nearly 50 percent.

The objective of this audit was to determine whether the Department of Commerce, Division of Employment Security (DES) limited improper payments to less than 10 percent of paid claims as required by the U.S. Department of Labor, and if not to identify the impact and causes of improper payments. DES reported that the improper unemployment insurance payment rate averaged 18 percent during the period of April 1, 2016, through March 31, 2021. The Auditor noted that DES management should implement U.S. Department of Labor recommendations, best practices, and strategies to limit DES’s improper...

On February 8, 2022, Pinecrest Supports and Services Center (PSSC) Regional Administrator Shannon Thorn notified the Louisiana Legislative Auditor (LLA), in writing, of a possible misappropriation of public funds by then PSSC Police Captain David Patterson. LLA initiated this investigative audit to determine the extent to which Mr. Patterson recorded overtime hours he did not work. From July 2020 to December 2021, Mr. Patterson recorded and was paid $15,099 for 391 hours of COVID-19 overtime on weekend days that he either did not work or failed to go through PSSC’s mandatory COVID-19 screening...

The objective is to determine to what extent FEMA ensured states and territories distributed supplemental state lost wages assistance (LWA) from the Disaster Relief Fund (DRF) to eligible recipients.

This audit report provides the results of our evaluation of the Louisiana Workforce Commission’s Unemployment Insurance program and federally-funded COVID-19 pandemic-related unemployment assistance program. The purpose of this audit was to determine if apparently ineligible employees of the State of Louisiana were paid unemployment benefits Overall, we found that, for the period of February 2, 2020, through July 24, 2021, LWC made approximately $6.1 million in State and Federal unemployment benefit payments to 1,054 state employees who do not appear to have been eligible for these programs...

During the COVID-19 pandemic, unemployment in Colorado and nationwide led to an increase in claims for benefits. For example, the Department received 1,100 percent more claims in Calendar Year 2020 than it received in Calendar Year 2019.

The COVID-19 Pandemic presented the Department with many challenges and obstacles including a sharp increase in the volume of unemployment claims as well as the expansion of regular unemployment benefits by the federal government. The Department did not have the man-power or technology resources to adequately deal with this drastic increase in claim activity and the addition of new federal unemployment funding. The Department’s legacy unemployment System, Ohio Job Insurance (OJI), has been in place since 2004. Due to its age and functionality, it was unable to handle the increased volume of...

DOL's reported Unemployment Insurance improper payment rate of 9.17 percent is compliant with Payment Integrity Information Act of 2019, it is not representative of total unemployment expenses for program year 2020. This occurred for the following reasons: (1) DOL excluded CARES Act of 2020 because these unemployment payments were not in existence for more than 12 months, and (2) DOL received direction from Office of Management and Budget to utilize the results from the first three quarters of the program year. This allowed state workforce agencies to suspend work on improper payment sampling...

Based on our audit of the State’s Comprehensive Annual Financial Report, we reported internal control weaknesses and instances of noncompliance over financial reporting. For example, the Department of Economic Security did not put all critical identity-verification or other anti-fraud measures in place before paying federal CARES Act unemployment insurance benefits and reported it paid over $4 billion in fraudulent identity theft unemployment insurance benefits claims through September 4, 2021, when the benefits ended.

We found that the Department failed to implement general Information Technology controls over the Pandemic Unemployment Assistance System, The Department failed to ensure Pandemic Unemployment Assistance claimants met eligibility requirements, The Department did not have sufficient internal control over the determination of accruals for payments related to both the Unemployment Insurance program and the Pandemic Unemployment Assistance program.